Cannot say enough great things!
- Approximate cost of services:
- $4,000.00
- Company Response
Thank you very much for valuing our hard work and Glad to hear that you're satisfied with my work looking forward to working together in the future.
Cannot say enough great things!
Thank you very much for valuing our hard work and Glad to hear that you're satisfied with my work looking forward to working together in the future.
Hi Barry, I'm really surprised by your review.
I have the messages between us as proof of what we agreed on regarding your flooring.
1. You have four different types of hardwood flooring in your house and all of them are different thickness, the nosing was the highest point which was about an 1 inch and 1/4 while one room was 3/4 inch and another room was 1/2 inch and third room was about 5/8. You said that you want the tiles to be flush with the nosing which I did match it 100% and you should also post that picture since you post others. I matched two bedrooms and nosing and unfortunately the powder room was the fifth different thickness and there you had tiles on top of tiles and they were sloping down to the side of the hinges, so it is higher that side about 1 millimeter but does not bother you walking inside and out because it is on the side of the hinges, don't forget that all your thresholds were broken on the center because your floors are different thickness and are bent.
2. Again I have evidences that you asked me for the grout sample and I told you that your choice of grout is a little lighter than what you need but you said "that's what I want". You picked the lightest tile veins and based on that you chose that colour. When I finished the grout you came and said to me that you don't like the colour and wanted me to change the entire grout because of your fault, I said you have to contact Mapei and check with them what was wrong with the grout which I'm sure there was nothing wrong with the grout, but rather you picked the wrong colour. However I helped you out with the colorant free of charge buying the materials and worked extra 2 days absolutely free of charge just to make you happy and all my customers know that and thank God customers like you are very rare.
3. I have pictures and evidence after I finished your job that there were no baseboards or trim that weren't nailed and caulked. Seems suspicious that after two weeks of completing the job (AND you inspecting everything in front of me) that baseboards came off themselves. You might know better about how that happened.
4. The metal threshold you said it's good as I explained to you that your floor is bending so unfortunately the tiles don't bend.
5. I have evidence on our messages that our agreement was to move the appliances but not to return them back nor to hook them up. But I did return them all and hooked up the dryer, which is not my job and I clearly explained to you that I am not a licensed plumber and I don't touch anything. Looking back, thank God that I didn't as you would probably accuse me of doing something wrong there as well. I was unlucky to meet you, but it's part of the game in this business I guess.
6. For the $500 I have evidence that you told me to go ahead to use the self levelling concrete to reach the highest point of your flooring and that was stair nosing, don't forget that It didn't cost you anything for labour so free of charge.
7. I throw the water in the toilet but not the grout, there is no other place to throw the water except toilet unless you wanted me to take it with me and bring it home?
When I last saw you, you expressed satisfaction with the job and as I let all my clients know, if there are any issues to feel free to contact me anytime, which you didn't, but in stead decided to leave this dishonest review.
All the best
Thank you so much for your kind words, so glad that you are satisfied with my work. Good customers inspire me to do my best to see their smile face when I finish the job
Thank you Shilling, it's people like you that make me enjoy my job and strive to do better! It was a pleasure working with you and look forward to working together again!
Hi Murk, It was pleasure working with you and I'm glad that you're happy with my work.
Thank you for your review! It is always a pleasure to work with honest and kind customers like yourself!
Thank you, it is always a pleasure to work with clients such as yourself!
Tiles, new Washrooms, laundry and powder room
Thank you for taking the time to leave a review, I appreciate it. Clients like you is what makes me enjoy my job and motivates me to be better. I look forward to working with you on future jobs. Thank you, again.
Thank you Khaled for your kind words, we were happy to help you again with our services. We respect you as one of our high quality customers!
Thank you for your review, Kyle. We are glad you are pleased with the job!
Bathroom renovation, tile contractor and general contractor