- Approximate cost of services:
- $300.00
- Company Response
Thank you Alex for your kind work. It was a pleasure to with with you.
Thank you Alex for your kind work. It was a pleasure to with with you.
Hello.
1. The quote was $215+tax which is $242.95 and you paid $250. You did not pay more than what I asked for.
2. After cleaning all the windows in the house I asked you to look over and check if you are happy. You were satisfied with the service. Then I started cleaning your basement windows which were 100% gated and locked. You did not open them until I came and I spent roughly an hour opening them. You also told me not to clean one basement window from the inside as the gate was not opening and. Now, you say that I did not clean it purposely. Another lie.
3. I made sure to put 100% of all your screens. What happened is you opened the window and pushed it and it fell off.
4. I washed all the screens and double-checked if you were satisfied, and you were happy. Why didn't you say that when I was washing them?
5. I 100% plan to return to your area when I had another job which I told you. You were messaging me every 3-4 days to ask me when can I come. I was planning to come in a few days but you already said that you hired another company. But to say I was fine with not coming back is a blatant lie.
6. You were never duped. You have an unreasonable expectation. If you wanted some specific service, like window detailing you should have pointed during the time I was giving a quote not when I came to do the job.
7. Bonnie is absolutely not the customer to have. She has an unreasonable expectation and very hard to work with.