Our experience with "Happy Reno" is the worst contractor experience we've ever had....and we have worked with numerous trades. We hired them to fix a shower that we suspected may be leaking. And now, we have an actually leaking shower and way more problems. At first, it seemed like Dimitri and his team did a beautiful job. But it was a painful experience. They dropped concrete all over my stairs, scratched my front door and spilled concrete on my front porch. Then, the caulking job was the sloppy. There is caulking all over the glass doors, footprints on our floor...all which cannot be removed (I have tried everything). THEN, within 3 months of the renovation, the shower leaked and damaged our kitchen ceiling. Another pro told us it was a tile installation issue. After educating ourselves, we learned that they used the wrong products to install the tile and did not waterproof the shower walls. Total shower system failure. When I called Dimitri to fix it, they came super quick (awesome), but Dimitri dismissed the root issues that we identified. They did a quick patch which will likely get us through the next couple of months. Then, to patch the hole in my kitchen ceiling was another nightmare. No timely follow through and MORE errors. The ceiling was patched WITHOUT adding taping around the drywall edge. This is such a basic thing...how did professional contractors not know this? Overall, we regret going with this company. We've spent so much time, stress and extra money fixing their mistakes. Be warned....
- Approximate cost of services:
- $5,000.00