American Standard Walk-in Tubs Canada

Bathroom Renovation
St. Thomas ON N5P 4B9
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HomeStars
Bathroom Renovation
American Standard Walk-in Tubs Canada
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68%

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Reviews by rating (past 12 months)

Reviews for American Standard Walk-in Tubs Canada

Average customer rating:
8.7 10 (3 reviews)

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Private User
Private User
Private User reviews St. Thomas, ON
10/10

Walk-in tub

Ordered a walk-in tub for my senior parents with mobility issues.beautiful tub with al the bells and whistles(I.e. jacuzzi jets, air jets, led lights, aroma diffuser etc). The door in enter is extra wide for easy access and the tun is extra wide for lots of comfort and movement. The installation process was fast efficient and of high quality. The installers were professional and skilled. The sales staff was very knowledgeable friendly and always accessible. Completed job as promised in one day., and within a week of ordering tub, included demo and removal of all waste. Before leaving gave a complete tutorial on how to operate and maintain tub. As a bonus included a brand new American standard senior height toilet and a grab bar pole to assist with sitting and getting up. Sales staff and installers were awesome and would totally recommend this company.

Approximate cost of services:
$20,000.00
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Company Response

Thank you very much for your excellent review. We are so glad that your purchase & installation experience went well and wish your parents years of safe & healthy bathing. We are here for you if you ever need anything further. Be sure to check out our Healthy Aging and Living Well Tips on our website: www.AmericanStandardWalkinTub2U.com under resources.

siryeem
siryeem
0 reviews Shelburne, ON
10/10

Walkin Tub Co. Inc.

On time, stayed a little longer than expected to professionally complete the job to our total satisfaction.

Approximate cost of services:
$21,000.00
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Company Response

Thank you for your review. We are so happy that you are completely satisfied, and we are willing to go that little extra just to ensure it. Happy Bathing!

Private User
Private User
Private User reviews Kemble, ON

First Review

6/10

Installation issues

The tub installation was great, but the finishing was a disaster and two attachments - the jets side control and the backrest pillow - had to be replaced. I expect these issues will be fixed but its been a disappointment. That said, we love the unit.

Approximate cost of services:
$20,000.00
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Company Response

I am very sorry that you have had some issues and have been disappointed; normally our installations are pristine. Have you reached out to our service department? Our products and installation carry a Lifetime Warranty, so we want to make it right. Please email me at Lee-Anne@walkintub2u.com if you have not yet contacted us for service. Also, be sure to view our Tips & Resources on Healthy Living & Aging, listed on our website at www.AmericanStandardWalkinTub2U.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about American Standard Walk-in Tubs Canada

Manufacturer of ComfortSeries™ Accessible & Walk-in Bathtubs. Direct-to-Consumer Sales (Canada-wide) with full service supply & installation of ComfortSeries™ Accessible & Walk-in Bathtubs PRODUCT FEATURES for Safety-Comfort-Convenience : ▪️RevitaJet® Whole Body Hydrotherapy Massage System with 44 Air & Water Jets & Legs-only feature; ▪️Chromatherapy & Aromatherapy Systems for mental wellness support; ...
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