The Renovators of Canada

General Contractors
Markham ON L3R 5B4
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General Contractors
The Renovators of Canada
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Reviews for The Renovators of Canada

Average customer rating:
9.1 10 (153 reviews)

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Heidi
Heidi
1 review Aurora, ON
10/10

Jaccuzzi tub installation, popcorn ceiling removal & pot light install

Cesar was a pleasure to work with, very reliable and prompt with responding to all of our concerns, even after the job was finished. All the specialists he hired were professional and helpful.

Approximate cost of services:
$13,000.00
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Company Response

Thank you very much Heidi! Time to enjoy your new jacuzzi tub. We really appreciate your business - the Renovators of Canada

Corey S.
Corey S.
2 reviews Aurora, ON
10/10

An absolute pleasure to work with

You dont usually hear the phrase pleasurable experience when it comes to finishing a basement, but T-ROC made it feel that way from the first visit. They say to trust your gut, and I knew from the start that this was the company to go with. Ive used one of their painters before and saw he was wearing a shirt that said The Renovators of Canada on it and asked if he did basements or knew anyone that did that he would recommend. He immediately said T-ROC and he had David reach out to me. David showed up right on time, if not a couple of minutes early for the consult, and listened. He was professional, calm, and answered all of my initial questions. He scheduled a time for us to review the proposal for the following week. He took his time to go through line-by-line, answered my questions, broke down the phases, the costs, etc A small deposit was all that was required to secure the job, I wasnt financing the entire thing out of the gate. In fact, David even said to me that if a company asks for a large deposit, run. Stayed on budget, was exactly the amount proposed, everyone was truly professional, punctual, clean, and so nice to work with. An absolute pleasure. Our home is complete. We are thrilled with the results and have no hesitation recommending T-ROC to anyone for any job that they need to get done. Thank you T-ROC Team.

Approximate cost of services:
$45,000.00
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Company Response

Thank you Cory! It was an absolute pleasure working with you to complete your basement renovation. It looks amazing! The Renovators of Canada team.

Susan
Susan
2 reviews Whitchurch-Stouffville, ON
10/10

Bathroom renovation

This is a very honest, hard working and trust worthy company. The renovations started and finished on time and on budget. Cesar, the team leader, was very detailed oriented and excellent at managing and organizing the various trades people. He offered guidance and suggestions to help create our beautiful bathroom. All the trades people did an excellent job and were very respectful of our home by protecting the floors and cleaning up at the end of each day. We are very happy and highly recommend them.

Approximate cost of services:
$18,000.00
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Company Response

Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're thrilled to hear that you're happy with your new bathroom and that the project was completed on time and on budget. Cesar and the team always strive to deliver quality work, and we're glad their attention to detail and professionalism made a positive impact. Your recommendation means a lot to us, and we truly appreciate your trust in our company. It was a pleasure working with you!

Phil
Phil
2 reviews Old Toronto, ON
10/10

Home Renovation

From the onset, T-ROC had a clear understanding of the scope and details of the job, and made cost-effective and timely suggestions that matched what we were looking for.

We met with David and Cesar and were impressed with their professionalism. Our site supervisor Cesar handled the project seamlessly, engaging trades people, working with our architect and with City inspectors. He gave us regular updates as we moved forward keeping in mind the budget and time requirements. We were impressed with his knowledge and his attention to detail and we felt confident in the work being done.

The project was completed successfully and we are extremely satisfied with the end result and are happy to recommend them.

Approximate cost of services:
$40,000.00
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Company Response

Thank you very much for the detailed review! We appreciate the feedback and of course your business. Feel free to reach out for any future renovation projects you may have. The Renovators of Canada.

Lum Family
Lum Family
2 reviews Old Toronto, ON
8/10

Kitchen Renovation

My wife and I love our renovated kitchen. The T-ROC team members that worked on our kitchen did a great job. Most were highly skilled, efficient and took pride in their work.

High praise to Johsua, who did an excellent job installing/assembling our kitchen cabinets, pantry, island, drawer rollouts, built-in microwave shelf and the revolving corner shelf.

Mark the plumber always does great work. He connected the sink, re-routed some pipes and hooked up the dishwasher.

The electrical team installed LED lights on the ceiling and under the upper cabinets. They installed electrical outlets on the walls and on the island.

Mehmet did an excellent job of painting the kitchen and completing the finishing touches.

William did a good job of managing the project. He was responsive to questions and was focused on client satisfaction.

However, there were challenges during the renovation. First, the final cost was over 10% higher than the quote. This was due to a failure to identify several costs. Secondly, measuring and design errors resulted in half of the cabinets that were delivered having to be exchanged. Consequently, the kitchen's completion took a week longer than expected. These challenges were stressful for us and disrupted our schedules. We received no compensation and it was disappointing to be told "these things happen."

If you choose T-ROC, the workmanship is good, but the resolution of challenges may not be to your liking.

Approximate cost of services:
$40,000.00
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Company Response

Thank you very much for your review. It was a pleasure working with you. Unfortunately there was a cabinet error. The cabinet company recognized their error and to their credit had new cabinets on site within 3 days. We apologized for the delay. Your kitchen has turned out beautifully- we appreciate your business very much. The Renovators of Canada team.

Private User
Private User
Private User reviews Markham, ON
10/10

T-ROC Bathroom Renovation

I am very pleased with the work from T-ROC. Cesar the team Lead was especially good at listening to what I wanted and to explain what work would be done each day All staff was very professional and attentive to detail.

Approximate cost of services:
$20,000.00
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Company Response

Thank you, your bathroom looks beautiful! Enjoy! All the best from The Renovators of Canada.

Private User
Private User
Private User reviews Markham, ON
10/10

Thank you TROC!

I reached out to a number of potential contractors through an extensive Google search and David from TROC responded quickly and asked to set-up a meeting at my home to discuss what I was looking for. All of the other contractors were asking for measurements and info that I wasnt ready to decide on yet. David was really professional and personable and gave me the right amount of options. I ended up deciding to go with a much more extensive Reno than I initially contemplated. Cesar was the project manager and did a La amazing job of helping me make decisions about what was needed and the various options I had and helped me manage my expectations around timing and what life would look like during the Reno. David and Cesar (and all of the contractors that I met) were so professional and understanding of the stress of the Reno and did everything they could to keep things on time and on budget. Thank you!! TROC will be my future go-to for any work I need done.

Approximate cost of services:
$32,000.00
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Company Response

Thank you very much for the detailed review! We appreciate the feedback and of course your business. Feel free to reach out for any future renovation projects you may have and remember you have a 10 year warranty on our work. The Renovators of Canada.

George
George
1 review Markham, ON
10/10

Bathroom renovation

From beginning to end, it was a pleasure to deal with The Renovators of Canada.
David gave us a clear and very fair estimate for the job, he was polite, attentive and thorough with the job description.
Once the job started, Cesar, their contractors Lead hand, made sure that all the trades were well organized and lined up to every facet of the project.
All the contractors were knowledgeable and dedicated to their jobs, polite and well mannered.
The job was completed as expected, the contractors clean their work area and David and Cesar returned
to inspect the final job and confirm all was up to expectations.
I will call them again for any future projects and recommend them without hesitation.

Approximate cost of services:
$8,000.00
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Company Response

Thank you George! We really enjoyed working with you! #TheRenovatorsofCanada.

Private User
Private User
Private User reviews North York, ON
10/10

Basement Renovation

T-ROC is an amazing contracting company. They are honest, upfront and no surprises. Very professional and great quality work. All their trades are friendly and very respectful.

Approximate cost of services:
$60,000.00
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Company Response

Thank you for your kind review. We strive to provide a great customer renovation experience (which can be stressful)! #TheRenovatorsofCanada

Steve M. in Toronto
Steve M. in Toronto
2 reviews Markham, ON
10/10

Full Basement Renovation

I hired TROC to do a full basement renovation. Tearing down the old walls, built a bathroom & changed the water heater. They were able to get started on the job quickly, they built everything with techniques and materials that resulted in a great quality. What I liked the most about TROC is how they were able to solve any problem and make the most out of the space I had available.

Approximate cost of services:
$80,000.00
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Company Response

Thank you Steve! It was great working with you and your family. Your basement renovation turn out amazing! It will be nice to have another full washroom in the house plus a new rec room (man cave). The Renovators of Canada Markham.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Renovators of Canada

Why choose The Renovators of Canada?

For over the past 20 years our focus on customer experience has helped The Renovators of Canada grow to locations in Durham, Aurora, Stouffville, Markham, Vaughan, Toronto, Hamilton, Guelph, Kitchener, Waterloo, Barrie, Oshawa, Oakville and Cambridge.

Unique to the industry, The Renovators of Canada provides a 10 year warranty on all craftsmanship. This home renovation warranty protection was established to provide peace of mind as home and business owners contemplate renovating a personal or commercial space.

T-ROC is a fully licensed and insured including WSIB. Other affiliations include memberships with the National Kitchen and Bath Association, CARAHS, Better Business Bureau.

We have a proven track record working with our customers with full transparency in every aspect of your project. Can’t be present all the time during the renovation process? No worries, we have specialized client software that allows you to see the entire schedule and pictures as the project happens in real time. We care for your home like it’s our own and always conduct ourselves respectfully and professionally.

With our motivated and innovative professionals we will transform your house and make your dream home a reality. Visit our website at www.trocanada.com

CATEGORIES
Home Additions, Structural Engineering, Architects, Condominium Renovations, Design/Build, Design/Project Management, Renovation Advisors, Kitchen Planning & Renovation, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, General Contractors, Framing, Excavation, Drafting Service, Demolition, Carpenters, Bathroom Renovation, and Basement Renovation
PRODUCTS
Custom Homes, Home Additions, Kitchen Cabinets, Kitchen and Bathroom accessories, Flooring, drywall, Light fixtures, tiles, hardwood flooring, engineered wood flooring, windows, doors, garage doors
SERVICES
Home Additions, Kitchen Renovation, Bathroom Renovation, Basement Renovation, drywall, tiling, granite, custom cabinetry, painting, basements, Renovation Consulting
BRANDS
Bain Ultra, Ultra Bath, Artisan manufacturing corp, Azzura, Blanco, Brizo, Caesarstone, Cambria, Caml Tomlin, Contrac, Delta, Diamastone, Doors & More, Oduravit, Elkay, Emtek, Fairmont Designs, Foremeost, Franke, Grohe, Hansgrohe, Insinkerator, Oceana, kallista, Kindred, The Bold Look of Kohler, Maax, Maax Collection, Mirolin, MOen, Motiv, Mr. Marble, Native trails, Newport Brass, Novanni, Olsonite, OS&B Palmer Industries, Panasonic, Price Phister, Robern, Ronbow, Runtal Radiators, Slik portfolio, Soma Foremost, Sonoma Forge, Sterling Portfolio, Stone Forest, Supreme, Lighting,Thermasol, Tidal, Kroy Surfaces inc., Richelieu, Silestone, Toto, Victoria Albert, Warmly Yours Radiant Heating, American Standard
STYLES
Classic, Modern Contemporary, Victorian, mid century modern, Cape cod, French Colonial, Custom
SPECIALITIES
Home additions, Kitchen Renovations, Basement renovations, Bathroom renovations, Income properties, Home upgrades, house flips
WEBSITE
https://www.trocanada.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cheques, Visa, Mastercard, Debit, email transfer
LICENSES
Fully Licensed
MEMBERSHIPS
Service Pro Contractors, Trusted Pros
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
5000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year waranty on craftmanship.
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