Insight Pest Canada

Pest & Animal Control
Burlington ON L4Z 1V9
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Reviews for Insight Pest Canada

Average customer rating:
8.5 10 (54 reviews)

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Private User
Private User
Private User reviews North York, ON
10/10

Insight pest solutions

Excellent customer service with professional explanations much appreciated and great results keeping ants and mice under control by Benny

Approximate cost of services:
$240.00
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greenwren
greenwren
1 review Chilliwack, BC
10/10

Always friendly, efficient, and professional

We have been using insight pest solutions for a year now and they have always been great. They have great customer service, knowledgeable, and are extremely efficient. Recently we had Alex do our regular three month service call, and he was amazing. He was very supportive and concerned for our dogs. He also made suggestions for better control of our bugs and pests. He was extremely friendly, efficient, knowledgeable, and very caring.

Approximate cost of services:
$177.00
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Company Response

Thank you so much for such a great review! We are happy to be serving you for all these years and we will be sure this review gets back to Alex. We love to hear that Alex is taking care of your pests AND your pets as well! :)

Private User
Private User
Private User reviews Barrie, ON
10/10

ants/spiders

we signed for quartly applications, after the first application there were still signs of ants and spiders, we called for a reaplication and AAron came and did a very professional job, there have been no signs of ants or spiders. Aaron had no issues about the reapplication, I would recomend him to anyone

Approximate cost of services:
$0.00
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Company Response

Hi there! Thanks so much for leaving such a nice review. We will be sure to pass it along to Aaron for you! I am sure he will be very happy to hear about this.

Tina
Tina
1 review Bala, ON
10/10

wasp infested

we had insight spray for wasps and ants, finally we are good no more waste or ants Momen did a great job, came once a month for the summer months

Approximate cost of services:
$800.00
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Company Response

Hi Tina! Thanks so much for the positive review! We are so happy to hear that Momen was able to get to those ants and wasps and hopefully give you some peace of mind this summer. We are looking forward to servicing you next year!

Private User
Private User
Private User reviews King City, ON
10/10

Pest Control

Omkar was very professional and thorough. I initially saw an increase in activity, but he had explained this, and hopefully, the wasps decide there is a better place to dwell than my soffetts.

Approximate cost of services:
$1,000.00
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Company Response

Hey! Thank you so much for the feedback on Omkar and our services. If those pesky wasp's don't move out of your soffits please don't hesitate to call us back for a follow up appointment. We would love to help the wasps pack up and move out!

Thomas
Thomas
1 review Niagara Falls, ON
10/10

service

Insight Pest Solutions is very reliable and professional. My Technician always listens to any of our concerns and address them each time they visit, Noticed a change since the treatments began this year with Insight. They even sprays the interior for crawling insects. Our representative Akshay have been excellent, knowledgeable and takes time to answer to all our questions and concerns. I will continue to use their services on a regular basis.

Approximate cost of services:
$1,000.00
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Company Response

Thank you Thomas for the stellar review! We're thrilled to have exceeded your expectations, and appreciate your trust in our company. We look forward to serving you again soon!

Private User
Private User
Private User reviews Mississauga, ON
1/10

When they are change the products .everything is bad

I make complains with three weeks than they make following spray and still worse. I would like them ti back to the previous product of last years.

Approximate cost of services:
$275.00
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Company Response

Hello, we're sorry to hear that your experience with us wasn't a positive one, but we'd love to try to make it right. In the Pest Control Industry it's common and encouraged to change the products every couple years to reduce the amount of resistance the pests can develop. If you're noticing it's not working on your home, please call us at 855-489-3640 and you'll be connected with a member of our customer service team who will be able to help. Let them know that you would like to try a new product to have different results! We hope to hear from you!

LynneG
LynneG
1 review Port Hope, ON
10/10

Great service in Port Hope

We have been extremely pleased with the service we have received with Rob at Insight Pest Solutions in Port Hope. He has provided excellent, friendly service with extra attention to our concerns for the past year.

Approximate cost of services:
$203.00
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Company Response

Hello Lynne, thank you very much for taking the time to leave such a wonderful review about our Service Manager Rob and our general pest control service! We're so happy to hear that they were able to make the service a positive experience for you. We will gladly pass this review over to Rob, I am sure that will make his day. Thanks again!

michaelkuhlmann22
michaelkuhlmann22
1 review East York, ON
0/10

Poor customer service

I have been an insight customer for 2.5 years and subscribed to their prevention plan with quarterly visits and spraying. When I inquired a few months back about decreasing the frequency, they convinced me to keep up the quarterly visits (>$200 per visit). It seemed to be working well, so I continued.

More recently, we have developed pest issues only a few weeks after their last visit, including mice droppings and more indoor critters.

Part of their business model is to guarantee their work in a timely fashion.

When I reached out for a non-prevention/urgent visit given our critter issue, I was told they were fully booked for two weeks and would be unable to visit our house until then. This isnt really an acceptable business model and with all of the subscription/prevention fees, I expected much better service. It seems like more like a scheme to get revenue annually and then not service their guarantees in a reasonable manner. I would avoid business with this company.

When I reached ou

Approximate cost of services:
$800.00
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Company Response

Hello Michael. firstly thank you for leaving this review and bringing up the issues you are having with our service, the feedback will be taken into thought and will help us do better for you and other homeowners around. Second, I would like to apologize you had a negative experience with us. We aim to give timely follow up calls to urgent requests and I can see we weren't able to do that for you this time. Lastly, I looked into the status of your account with us and if there is anything we can do for you at this time, please feel free to call us at 855-489-3640 and ask to speak with our Branch Manager. I hope to hear from you soon and discuss how we can right this mistake for you.

Colin M
Colin M
1 review Scarborough, ON
9/10

Good and Professional Service

Had a problem with wasps in backyard specifically by our back patio. Insight came in and did the service on our home. We were impressed with the decrease in wasp activity near our patio. Our ants went away too which was great. Technician was very informative and friendly. Good service we will keep using them in the future.

Approximate cost of services:
$1,000.00
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Company Response

Hey Colin! Thanks so much for leaving a very positive review. We are very thrilled to hear your problems with those annoying ants and wasps are decreasing and that we are able to give you an informative and friendly experience. We love to see high ratings, please let us know if there's anyway we can turn that 9 star into a 10 star! Thanks again Colin!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Insight Pest Canada

Insight Pest Control is a reliable, affordable, and effective pest control service.

We are licensed and insured, and we have been providing pest control services to Canadian residents since 2020.

Address: 3-845 Harrington crt. Burlington, ON, L7N 3P3.

Phone: 855-489-3640

CATEGORIES
Pest & Animal Control
SERVICES
ant control, wasp control, pest control, mice and rodent control, exclusionary work, dewebbing services, spider control, mosquito control,
SPECIALITIES
ants, wasps, mice, rats, spiders, mosquitos,
WEBSITE
https://insightpestcanada.com/
PAYMENT METHOD
Visa, Mastercard, Amex, Cash, Cheque
LICENSES
Structural Exterminator License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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