Landscaping- removal of planter, install drainage with river rocks, replanting cedars
Green Summer Landscaping was unprofessional and frustrating to work with.
We reached out initially as we had water pooling issue in our backyard that was caused by the planter with cedars planted inside, and we wanted to resolve this.
John and his team got back to us and we told them our vision: we wanted the planter removed, the cedars replanted to ground level so that they're even with the rest of the grass and river rocks to cover the soil, and install drainage pipe for proper drainage to address the water pooling issue.
John told us it could be done and gave us a reasonable quote. He seemed confident so we decided to go with them and the frustration started with booking the job date, which they were not able to fully commit on the time and date.
When John came out to do the job, we were surprised to see two elders with him as his team, who didn't seem fit for the job. We were concerned as the day was hot with no shade. They began the work nonetheless, paid them half at the start, but it took a lot longer than what John originally told us it would take and most of their time consisted of driving back and forth from waste depot to dump materials and grabbing materials from home depot.
When they finished the job, it was not at all what we had expected. The cedars were left uneven, the end of the drainage pipe was protruding from the soil as it was not installed deep enough, and there weren't enough river rocks to cover the soil.
When we told them of our dissatisfaction of the job, especially the cedars, they were very quick to tell us replanting the cedars wasn't what they agreed on doing.
We ended up having to call another contractor to fix their mess and get the job done to what we envisioned. (See photos for reference: 1. Before- our backyard with planter; 2. after John's team deemed to be finished; and 3. after another contractor came to fix it.)
Our experience with John and his team was the absolute worst and we would not recommend them to anyone.
- Approximate cost of services:
- $1,860.00