I cannot believe this company is allowed to continue to exist!
From the initial visit to our home until the final (third) visit, total incompetence was on full display.
Visit 1 - $80 service call fee became $290 without warning. Cursory examination of dishwasher produced diagnosis of drainage pump assembly needing replacement. We were charged $466 for an $80 part (as I learned later) and asked to pay up front BY DEBIT (red flag??). Asked to sign multiple times (another red flag).
Should have cancelled at this point - naively didn't.
Visit 2 - technician shows up with replacement part. He has no clue about how to install it - says he needs assistance.
Visit 3 - after 2 weeks, technician from preceding visit appears with helper (skilled technician?). The two of them proceed to install new part but leave dishwasher inoperable with no power on - claim an issue with circuit breaker or control board. This was total nonsense since the dishwasher had been used the day before with no electrical issues. Technicians leave with no functioning dishwasher - totally broken!
A subsequent call to A-team "headquarters" to complain resulted in a promise to discuss the issue and get back to us. So far, NO REPLY.
We have complained to Ontario Government Business review site. Hoping for drastic action and demand for full refund from these vandals.
Bottom line - total exploitation to the tune of $850.
Should have read ALL the reviews before hand. Many are like this one!!!
BEWARE BEWARE BEWARE
- Approximate cost of services:
- $850.00