Worst possible repair and customer service
I echo the poor reviews. I should have read them closer as they are so negative. This is sponsored as a check from google so are at the top. We spent $680 on a repair in August. The machine work for about 45 days and then faulted back to the same error code. I called and asked if they would stand by their repair and fix this as it was the same error. The answer was firm no. It was past 30 days, so I would have to pay for another service call and then what ever a new repair would be. Didnt matter what I said, the customer service agent said there is nothing they would do. In the end as I was obviously upset, she said do what you have to do.
Anyone that reads this. Do not make the same mistake I did. Any company that doesnt stand behind their service and treats customers as if its their fault is the lowest of the low.
- Approximate cost of services:
- $680.00