Unethical business model. I am writing this review after giving them multiple chances. I have called them multiple times for different services at different rental units. Every single time was the same story a technician shows up, they make a diagnosis confirming that they can fix it. They give a quote for labour and parts. They change the parts and they discovered the diagnosis was wrong and its something else thats broken. Usually a more serious repair is needed like a fridge compressor. However they insist that you pay for their labour which was based on the wrong diagnosis. So I end up being $300 down and still have to buy a new fridge/appliance. I called the manager to highlight that there seems to be an unethical business model. They practically didnt care, were defensive and said thats how they work. Beware.
- Approximate cost of services:
- $320.00