On 27 March at our request a technician came to fix our microwave. He determined that its Magnetron did not work and needed replacement. He collected $523 and left to come back after 4-5 business days with the part. No one showed up for a month. Despite our telephone calls. The only person you could talk to was a part timer customer service girl. We finally called the manufacturer who sent a Mechanic yo fix the oven with a $ 64 part as its door assembly was not working properly. I have requested the company yo refund the money collected, at least for the incorrect assessment and part they have offered a $73 refund of the $523. They are unwilling to provide their mailing address to send them a notice. I would not recommend anyone to use this company as they appear to be a non existing company.
- Approximate cost of services:
- $523.00