My fridge stopped working and my wife called this company to schedule a repair. The technician came and quickly looked at the fridge and told us that a new compressor was required at a cost of $1875.8 including the cost of labour that would be performed whenever the compressor was installed. I cancelled the service after finding out that I could buy a new fridge for less than the cost of repairing the old one. Now they are charging me labour that was not done. What was initially an $80 dollar visit to diagnose the problem turned into a $271.1 charge for a service that was never done. I called the technician (Sam) to inquire about it, but the guy does not answer the phone. I called the company and a rude secretary answered the call and refuses to speak to their own technician to sort this out. it's been 38 days since the cancellation and I still have not received a refund, which was supposed to take 15 business days. This is not a reputable company and I will never use their service or recommend them to anyone. They have no respect or consideration for their clients.
- Approximate cost of services:
- $1,100.00