CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Windows & Doors Installation & Service
ON M5A 1A1
Write a Review
Write a Review


HomeStars
Windows & Doors Installation & Service
CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Average customer rating:
9.8 10 (424 reviews)

Sort by

Christine
Christine
2 reviews Bowmanville, ON
10/10

New windows and doors

We replaced our original wood windows and doors on the main floor and needed more accessibility for my husband who uses a walker. David came out and together we created an exit onto the deck so my husband can enjoy the backyard once again. David also suggested wheelchair thresholds for all the doors so that its easier to roll a walker over them. The crew that came out to install the 3 windows and 3 doors were on time and thorough with their work. I have already recommended Consumer Direct to a number of my friends and family members and would definitely use them in the future if needed.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you for sharing your positive experience! We’re thrilled to hear that David was able to help you create a more accessible and enjoyable space for your husband. It’s wonderful to know that our installation team was punctual and thorough in their work. We greatly appreciate your recommendations to friends and family and are honored to be your choice for future needs. Thank you for choosing Consumer Direct Windows and Doors

S.M.
S.M.
1 review Oshawa, ON
9/10

Entry Door and Windows

My new door and windows look great and function well! There were a couple of concerns with the door but the staff responded and dealt with the issues. I only wish that I was told, when I ordered the door, that the colour of the strip along the bottom of the door would not be white like rest of the door. I highly recommend this company; just be sure to ask questions about specific colours so you don't get a surprise upon installation.

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

Thank you for your feedback! We're glad to hear that you are pleased with the look and functionality of your new door and windows. We appreciate your understanding and patience regarding the concerns with the door, and we're happy our staff was able to address them promptly. We apologize for the oversight about the door's color strip and appreciate your suggestion for future customers. Your recommendation means a lot to us. Thank you for choosing Consumer Direct Windows and Doors!

Elaine
Elaine
2 reviews Pickering, ON
10/10

Consumer Direct Windows and Doors Purchase and Installation

We recently purchased and had our new windows installed by Consumer Direct Windows and Doors. We are extremely happy with the entire process. From gathering information at the Home Show, setting up a meeting to discuss the order and pricing, to the installation, everything went very well.
David met with us to guide us through the process and what window choices and color would work best for us. We felt the pricing was very fair and reasonable after comparing it to other quotes we had received.
The installation team, led by Alex was brilliant. They were polite, extremely organized and hardworking. The two day installation went very well with the team leaving both the inside and the outside of the house clean.
We would highly recommend Consumer Direct Windows and Doors to anyone thinking of replacing their windows. Thank You to everyone involved!

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Thank you for your kind review! We are delighted to hear that you are extremely happy with your new windows and the entire process with Consumer Direct Windows and Doors. It’s great to know that David was able to guide you through your options and that you found our pricing fair and reasonable. We're also pleased that Alex and the installation team provided brilliant service, ensuring an organized, clean, and efficient installation. Your high recommendation means a lot to us. Thank you for choosing Consumer Direct!

Robert in Toronto
Robert in Toronto
3 reviews Pickering, ON
10/10

Windows and patio door

We are very pleased with Consumer Direct Windows and Doors. This company was recommended by a family member who had great experience. Consumer Direct is professional, experienced and customer focused. From the sales rep to the install service dept, billing and installers it was a great experience. Our door and windows arrived before the mentioned time line. Yuriy and Alex arrived on time, courteous, covered all flooring and necessary furniture, cleaned up the areas where they were working. Installation was fabulous and we are very pleased with how they look and work.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience with Consumer Direct Windows and Doors. It's fantastic that our team's professionalism, experience, and customer focus stood out to you. We take pride in delivering timely and efficient service, and it's great to know that Yury and Alex met your expectations with their courteousness and attention to detail. We're delighted that you are pleased with the installation and the final look and functionality of your new door and windows. Your satisfaction is our top priority, and your recommendation means a lot to us. Thank you for choosing Consumer Direct!

Private User
Private User
Private User reviews Ajax, ON
10/10

Windows and doors

It was a great experience from beginning to end. Salesman took the time to discuss and explain options, installers showed up when they were schedules and were easy to deal with. Office staff were great to deal with and very accommodating to my schedule.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you for sharing your wonderful experience with us! We're thrilled to hear that from the initial consultation with our salesman to the accommodating office staff and timely installers, everything met your expectations. We strive to provide seamless service, and your feedback is greatly appreciated. If you need anything further, please don't hesitate to reach out.

Private User
Private User
Private User reviews Bowmanville, ON
8/10

patio door installation

the whole experience was smooth and stress-free. the guys were efficient and friendly, they cleaned up and were gone within an hour and a half.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thank you for sharing your positive experience with us! We're delighted to hear that the entire process was smooth and stress-free, with our team being efficient, friendly, and respectful of your space. We take pride in ensuring a clean and quick installation, and your feedback confirms we're on the right track. If you have any further needs or questions, please don't hesitate to reach out.

P Dunlop
P Dunlop
1 review Brampton, ON
10/10

New Garden Door

We recently replaced our back garden door. The entire experience with Consumers Direct was A+.

Michelle did an amazing job helping us to get the product we required. She also did a post-installation visit to ensure we were good and check out the look and fit in our house.

Price was within our budget which we were happy with as a previous quote from another company was unrealistically 4+ times more!

Installation simply amazing!! Installers were very respectful and talented. Door looks amazing and all trim work and fittings are beautiful.

We will definitely be calling Michelle back in when we are ready to replace our windows in the near future!!

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you are pleased with your new garden door and that the entire process met your expectations. We look forward to working with you again when you're ready to replace your windows. Please don't hesitate to reach out if you need anything in the meantime.

Astrida2
Astrida2
1 review Ajax, ON
10/10

Window replacement

The team that completed this job were awesome. very helpful going out of their way to replace our windows. Really good experience

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

We appreciate the glowing review. Enjoy your new windows!!!!! If there's anything you need please let us know.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Window replacement

Met this company at the home show . They showed up on time all the work done in a timely fashion. Very clean .

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you very much for your review. We appreciate the positive feedback. Please don't hesitate to reach out if there is anything you need.

David in Lindsay
David in Lindsay
1 review Lindsay, ON
10/10

Amazing value!

Excellent Experience with Consumer Direct Windows!

I recently had the pleasure of working with Consumer Direct And Jerry for my home renovation project, and I couldn't be happier with the experience. Jerry helped me make the correct decisions when selecting what windows I wanted since I was going for a home grant.

The team did 17 Windows and sill capping in around 2 days of work! That is truly incredible. I had one of the screens rip but Jerry's team helped be get that sorted.

overall you can't find a better value when it comes to windows! not to mention my house was built in 1901 that isn't a very easy install

Thanks Jerry and consumer direct

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Hi David,

Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with Consumer Direct Windows and that Jerry was able to assist you in making the right decisions for your home renovation project. Your satisfaction and positive feedback mean a lot to us. Thank you for choosing Consumer Direct Windows, and for sharing your experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Your Local Experts! Visit Your Local Showroom!

DURHAM
The regions Leading Window & Door provider.
905-433-3773
1-833-906-3667
1751 Wentworth St. #17 Whitby, ON

GOLDEN HORSESHOE
1-833-906-3667
1266 South Service Rd. Unit B1-5, Stoney Creek ON L8E 5R9

GTA
905-660-0305
1-833-906-3667
4 Paget Road, Units 7&8, Brampton, ON L6T 5G3

TRI-CITIES
1-833-906-3667
Coming Soon!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows Exterior Doors Patio Doors
SERVICES
Local showroom Windows Exterior Doors Patio Doors
SPECIALITIES
Windows, Exterior Doors, Patio Doors
WEBSITE
https://consumerdirectwindows.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
Cheque, Credit Card, Etransfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.