Orella Group

Had a wonderful experience with Adam from Orella Group, he arrived on time and explained the problem to me in detail and what he was going to do to fix the problem. Will be using again.

Orella Group helped with replacing some old and broken vanities in a basement washroom. They were able to source fixtures for cheaper and they installed them for me. The team were very friendly and felt like family.

I would recommend Orella Group to anyone looking for trustworthy and good people.

I would first like to say I wrote a review last week on how good the plumbers were with me and I would like to add that yesterday I had another plumber from Orella Group who repiped under my kitchen sink and fixed my dripping faucet in the bath tube so i would like to say thank you Mick for a job well done and I would highly recommend the plumbing department of Orella Group

Justin and Nathan from the Orella Group installed a backwater Valve through the city of Hamilton's Protective Plumbing Program. They also replaced the main drain, installed a floor drain, and roughed in a laundry tub. They were very friendly and professional and completed the job on time and on budget.

Orella installed a back-water valve in our basement. There was an issue initially with the installation, the details of which are not worth going into as they addressed it promptly, courteously, and professionally. The final product was excellent, and all the staff were pleasant to deal with, from head office to the installation team. They are a company with integrity and I would definitely recommend them.

Had a leaking faucet in shower. The plumber came on time and finished the work to my satisfaction. Excellent service and highly recommend. No upselling of service or dragging it out.

Adam was amazing! He was very professional, kind, and polite and was able to easily explain and resolve the issue! I had a leaking sink and shower and its perfectly functional now. I highly recommend!!

We recently moved and had a new washing machine coming. Foolishly I waited until the last minute to disconnect and move the old machine; when I did I realized that the water shut off tap was old and broken. I could not shut off the water unless I shut down the entire house. I placed a call to Orella (based on strong Home Stars reviews) and got a prompt call from their office and then the nearest plumber. Communication was efficient and courteous and I had new taps that actually turned the water on and off within an hour. Professionalism and courteous throughout, I cannot say enough about the great service!

Jason was fantastic from the get go. I called in looking to get someone to come out in the next couple of days. Jason was able to get me someone at my property within 1.5 hrs. The tech on site diagnosed the problem and fixed it within 1 hr. We have hot water running and we will definitely use this company moving forward for any projects.

Coordinating someont to come in quickly was professionally handled. Office staff returned call very quickly. Staff members that came to install the bathroom toilet were very pleasant, tidy and professional.