Appliance Repair Genie

Appliance Repair
Toronto ON M5V
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Write a Review

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HomeStars
Appliance Repair
Appliance Repair Genie
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77%

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Reviews by rating (past 12 months)

Reviews for Appliance Repair Genie

Average customer rating:
8.7 10 (29 reviews)

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Private User
Private User
1 review Toronto, ON
10/10

Fridge repair

Mike responded quickly to my request and explained his pricing and what to expect from his visit. He was incredibly knowledgeable, friendly and professional. He was able to assess the problem and provided fix solutions. I will definitely use Mike’s services again and highly recommend him for any appliance repair jobs.

Approximate cost of services:
$80.00
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Company Response

Really appreciate that kind review, it means a lot!
I'm glad I could be of service. I strive on customer satisfaction and means everything when I leave customers happy. If you need help with any other appliances you may have issues with dont hesitate to call. have a great day!

K Fitz
K Fitz
2 reviews Aurora, ON
10/10

Freezer repair

Michael was able to come one day after I requested service. He worked quickly and efficiently and explained everything as he worked. His pricing was reasonable and fair. He followed up the next day to ensure that everything was working still. I would not hesitate to use Michael again and will refer him to all my friends and family.

Approximate cost of services:
$400.00
2 of 2 people found this review helpful.
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Company Response

Hi Kristen.
Thank you kindly for that awesome review. I am happy when I leave customers happy! I am so glad to hear you will call me in the future if you run into any more appliance issues, I would be happy to help. It was a pleasure working with you and I hope you have a great night.

Kelsey
Kelsey
1 review Toronto, ON
10/10

Dishwasher fix

Mike was great. Came by very quickly and explained everything that was happening. He was also very upfront about cost and wanted to be fair. Would definitely recommend and use again for other appliances!

Approximate cost of services:
$180.00
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Company Response

Hi Kelsey,
Really appreciate the awesome review. Customers such as yourself is why I love my job. I'm glad to hear you will be calling me for any future repairs. it was a pleasure working with you. Have a wonderful day and thank you again!

Private User
Private User
Private User reviews Toronto, ON
10/10

problem with water leaking under unit. The repair person diagnosed and solved the problem.

The repair person was friendly and arrived promptly and was able to quickly diagnose the problem and order a replacement part. He picked up the part at the manufacturers warehouse and returned to our home and installed the part by dinner time. He cleaned up the area and left us feeling very happy with all aspects of our experience. I would have no hesitation in calling on him and using your organization in the future.

Approximate cost of services:
$380.00
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Company Response

Thank you so much!
I am pleased to help and makes me feel good you are happy with my service.
Although I hope you will not run into any problems with your appliances in the future, I am happy you know who to call if in need of a repair. Thank you so much and have a wonderful day!

Inge
Inge
1 review Burlington, ON
10/10

Motherboard and Motor Replacement

I can highly recommend Appliance Repair Genie for appliance repair to all kinds of appliances. Michael called after the first visit to see if the noise was recurring and it was, so he arranged to come a second time telling me there would be no charge. He ordered the part necessary and installed it within 20 minutes. The noise, a rattling sound, has not recurred, and the fridge is running smoothly. He was polite, efficient, and careful with the fridge contents. If I need service for any other appliance, I would hire Appliance Repair Genie again instantly.

Approximate cost of services:
$700.00
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Company Response

Hi Inge! Thank you greatly for that awesome review. Those words mean everything to us. I strive on customer satisfaction and try to maintain a good reputation with customers I service. It was a great pleasure repairing your fridge and I do hope you will phone me directly for any possible future repairs you may need done. Have a wonderful day!

Dave B
Dave B
1 review Mississauga, ON
10/10

Dryer in need of repair

When our dryer became in need of repair, it was a great relief to find Michael from Appliance Repair Genie! He offered us the option of several convenient time frames, arrived on schedule, set to work immediately and repaired our dryer quickly with expertise and ease ...and... without the need for purchasing any replacement parts! Michael conducts his business in an honest, straight forward manner and is an absolute pleasure to work with. I highly recommend Appliance Repair Genie. This Company is a refreshing change!

Approximate cost of services:
$160.00
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Company Response

Hi David! Thank you kindly for that amazing review. it is customers like yourself why I am in this industry. I thrive on customer service and satisfaction and I'm happy you are pleased. I hope you will contact me regarding any future repairs you may need. have a terrific day and thanks again!

Private User
Private User
Private User reviews Toronto, ON
10/10

Appliance repair (dishwasher)

Timely, friendly and very reasonably priced!! I would happily use Appliance Genie again! I will be recommending then to friends.

Approximate cost of services:
$125.00
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Company Response

Thank you for taking the time to review us! we take pride in customer satisfaction and would be happy to assist you in any future repairs. have a wonderful day!

Private User
Private User
Private User reviews Toronto, ON
10/10

Stove repair

Service was done on my stove. Was completed quickly and efficiently. The company's repair person was very helpful and knowledgeable. Courteous throughout the time the repair was being done. I would definitely recommend their services and will be letting my friends and family know about this great business!

Approximate cost of services:
$265.00
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Company Response

Thank you for that kind review! We take pride in our customer service and satisfaction we provide to each and every job. It's always a pleasure when our customers are left happy. Have a great day and thank you again.

Private User
Private User
1 review Toronto, ON
10/10

Refrigerator Repair

Technician Mike came as soon as he could, explained the problem and advised about the pros and cons of buying a new one. Good guy to know.

Approximate cost of services:
$275.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind review! It is always a pleasure when you love what you do. would love to work with you in the future if you have any appliance issues. Enjoy your day!

Private User
Private User
Private User reviews Toronto, ON
10/10

Dishwasher repair

Error messages and unclean dishes,
Appliance Repair Genie arrived exactly on time, professional and very clean, analyzed the problem gave an on the spot estimate with proof of parts cost. We accepted the estimate becsuse our web research indicated going rate would be slightly higher. The repair person got to work, fixed the problem and privided some extra good will gestures by cleaning our dishwasher filter, checking the clearance drain and all in a reasonable amount of time. Cleaned the appliance and work area exactly as he found it. I paid the bill, got a receipt and a guarantee on the work. I recommend this company with no hesitation! Excellent technician (owner) and excellent service.

Approximate cost of services:
$300.00
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Company Response

Thank you very much for that awesome review, it's customers like yourself why I love doing what I do. I hope you will call again when you have any problems with any of your appliances whenever that may be. Have a great day and thank you once again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Repair Genie

Honest, Reliable and Affordable Appliance Repair Experts From respecting your home, to being upfront and honest about parts and costs, The Appliance Repair Genie team goes above and beyond with each service call. Quick, Dependable Service We understand the urgency, and we are here for you with same day appliance ...
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