So disappointed that we to need to warn others to avoid hiring this company. For context- we have completed 7 renos over 12 years on 3 houses with 2 great contracting teams and had NO issues. We only went with these guys because our long time contractor could not meet our timeline.
While many aspects of our reno experience with them was frustrating (due to a number of issues as listed below), the worst is that the reno wont pass inspection!! The kitchen plumbing --they contracted out --was not done to code. The floor and the cabinetry will need to be destroyed in order to fix. CRAZY yes --but even worse is: they won't respond to our requests to come and fix it.
Unprofessional at best, fraudulent at worst.
Other Issues:
-massive 15% increase in price from quote to starting work that they could not / would not explain
-every single part of the job except a few tiny framing spaces was done by a third party subcontractor
-no one on site to oversee all of the quality of the subcontractor work
and since most of the sub contractors didnt speak english we couldnt communicate what was needed or address quality issues
-horrible substandard drywall quality leaving esthetic yuckiness