Appliance Repair Crew Inc.

In Oct 2020 we hired Appliance Repair Crew after finding them on Google to assist with an issue we were having with our over the range microwave. We found the microwave wasn't heating and the Magnetron needed to be replaced. Finally in December 2020 after months of following up I was finally able to get someone into fix the problem we paid $486.00 for this service, then not even a few days later the Microwave stopped working , they said it was because of the control board, after paying yet again another $303.00 plus HST they finally came back in February 2021 to fix the problem. Needless to say after only 5 months of using the microwave and what had cost us $900 to fix stop working again. When I contacted the company I was told WARRANTY ON THEIR SERVICES IS 1 MONTH - THIS INCLUDES PARTS AND LABOUR PROVIDED.

Basically I paid $900 for a microwave for 5 months - I could have bought 2 over the range for that price by now. THERE ARE NO INDICATION OF WARRANTY POLICY BY THE COMPANY - I WAS TOLD 1 YEAR BY THE TECH AND 1 MONTH BY THE COMPANY.

AS A CUSTOMER I FEEL ROBBED AND TAKEN ADVANTAGE OF.

The lowest priced over the range I could find with the same specs as my current was $228 plus HST. When I explained this to Nancy she said oh no, over the range microwaves are expensive and it would have cost you the same to buy a new one. I've attached a photo of an item at Lowes for ease of reference. I write this review so others know my experience.

Their rates, warranty and policies are unclear and not transparent. All other reviews gave this company a 5 star but after my experience that span 5 months from October 2020 to February 2021 (basically as long as my microwave lasted) has not been a pleasant one. Best of Luck to the next person who hires them and hope your experience is a better one.

I own a Maytag stainless steel microwave, over the range, & it had stopped heating my items. Everything in the unit worked: clock, fan, light, however, it would not heat, nor defrost. I found Appliance Repair Company in a Google search. & they sent out a technician the next day. A part needed to be ordered, & installed for it to heat up food. The technician explained the pros & cons of ordering a part to fix my unit or should I go buy a new one. It was in my best interest to have my unit repaired, as it saved me from having to add/remove my expensive marble backsplash tile, plus, my unit was a full on stainless steel unit, no plastic parts. It was already 15yrs old, & would last me an additional 15-20 yrs repairing it! I was sold! The technicians were amazing! Clean, professional & highly skilled! Can’t recommend them enough! Their ability to repair my existing microwave over the range, saved me a lot of hassle! Very grateful!

Beware!!!! We called "Appliance Repair Crew" for service on our washing machine. Technician came to check the issue without any devices and assumed by looking at washer that we have to change 2 parts: control board and the noise filter. We asked him to open the washer to check everything with a device but he refused to do it and charged us $89.27 for nothing! After we had to call another company, their technician checked the washing machine with a device and guess what, the real issue was with a fuse!!! Stay away from them!

We had an issue with a washing machine. The technician came, had a look at washer and said that the problem was with two parts: control board and the noise filter WITHOUT ANY DIAGNOSIS WITH A DEVICE! We asked him to open the washer to check everything with a device but he refused to do so and after they charged us $89.27 for nothing! After we had to call another company and their technician checked the washing machine with a device, he said that the real issue with a fuse!!! Be aware and stay away from them!

Awesome service!!! Highly professional and dedicated technicians. I called appliance repair crew to fix my fridge the technician came right on time and on the first visit he fixed my fridge I am very satisfied and happy by the service provided. Must recommended repair service

Beware!!!! We called Appliance Repair Inc. for service on our appliance. Technician came out and stated that 2 parts needed replacing. We were not convinced that was the case so decided to get a second opinion. Called another repair person, from a company suggested to us my the manufacturer, the technician came and the issue was not what we were told by the Appliance Repair Crew Inc. technician. The repair ended up costing us $500.00 less than this company!!!!!

The Jass came out and fixed the dishwasher. He was very knowledgeable and explained what the problem was and how to prevent this problem. The cost was higher than expected but the service was great.

Technician was knowledgeable he explained me what’s wrong with my washer. He managed to fix it right on first visit.Must Recommend Appliance repair crew for home appliance repairs

I found Appliance Repair Crew on HomeStars and called them to fix my washing machine. This company is professional and proficient. The repairman came asap, calling me when he was 30 minutes away. He assessed the problem, ordered the new motor, came back and my machine was working within the hour. I highly recommend Appliance Repair Crew.

He came to my house very fast and fixed the issues in my oven. He also told me what the best brands are to buy for longevity as I’m trying to get my kitchen reno done soon. He was overall very helpful, kind and fixed my issue with the oven quickly!