- Approximate cost of services:
- $5,500.00
- Company Response
Not how this went at all, likewise we would not work with this customer again either. They were just looking for a deal, and we would gladly challenge anyone who knows and installs slabs to go over and have a look at the quality to judge it. The install was fantastic. Cracking in corners of walls happens with wall movement in almost all installs over time and anyone who builds or is a contractor would know this. We agreed to go back and silicone but the customers didn't want to pay as silicone was not included in the original quote. The slabs that weren't book matched did not have heavy veining and it was an honest mistake that happens to the best of us, we agreed to replace it but they wanted a discount instead which we also agreed to.
Non the less we appreciate the way you feel and are sorry you are unhappy with the results.