Superior Plumbing & Heating

Superior Plumbing is all I was looking for from a plumber: no-nonsense, knowledgeable, on time, polite, and fair. Needless to say, if I have a plumbing problem in the future I'll be using them again!

The plumber came as scheduled and very professionally gave us a plumbing estimate, showing us faults that needed to be corrected and replaced. Very efficient.

Dave from Superior Plumbing did amazing work. From the first request for information Superior Plumbing and heating was very responsive and professional. The billing and quote system was top-notch and gave all the info I needed before they had even left the house. In the middle of winter, they are flexible with my work schedule and even finished the hot water heater repair earlier than expected. This is a great service with reasonable prices, hard work, professional staff, and expertise I will be using Superior Plumbing and Heating for years to come.

My water softener gave out overnight. I called Superior Plumbing and they immediately sent out their plumber, Jason. he was very knowledgeable and helpful in every way. He was able to answer my questions in a way that I understood which is a rare ability. Jason impressed me as the kind of employee that any employer would value.

Dishonest and Untrustworthy Company!

Avoid at all costs there are soo many better Plumbers out there.

We got a quotation for the order number 4954696 from a plumber named Dave and agreed to pay for the 50% deposit thinking they will only replace the pipes we want to replace and this is the service we agreed on the first place. The next day 2 plumbers we never met arrived to our house and tried to force us to pay more than what we got quoted cause they want to dig a hole to our basement! When all we need is to replace the old pipe our home inspector suggested us to replace and this is the type of service we originally agreed with when we met Dave. We got another plumber from another company and he told us that we only need to replace the old pipe not to dig a hole to our basement. Superior Plumber is not an honest company as they just want to get as much money as can to their customers. They trick customers and keep 25% of the deposit. Becareful hiring Superior Plumbers. I hardly write negative reviews, but when I do I have a valid reason to warn others. Avoid this company to avoid future headaches.

We called Superior Plumbing to help us with what was first thought to be a clogged sewer line. With their help it was determined that the problem was a combination of a an old cast iron pipe with heavy scaling and a faulty structure bottom to connect the sewer line to a private main line. We decided to replace the line with Superior Plumbing's help. The team of their plumbers did an outstanding job. We appreciate all of their help and would highly recommend Superior Plumbing.

We contacted Superior Plumbing about a sink repair. They responded very quickly which was appreciated. The plumber was able to identify and fix the issue on the same day leaving no mess behind. In all his communication Sam has been clear and courteous. The pricing is very reasonable. Sam is thoroughly professional and a very nice person. We cannot recommend her highly enough and will always contact this service for any future jobs we need done.

I have used Superior Plumbing a few times. I have dealt with Daniel and Dennis on different occasions. Everyone I have dealt with has been fantastic! Great work, fair prices and they always try to educate me, so I know what to look out for as a first-time homeowner. I will definitely use them if I have any plumbing issues in the future.

My old water heater quit working and I knew it had to be replaced. I called this company to get a quote over the phone but they said that someone has to come to my house to do that and I have to pay $99+tax service fee. They never told me on the phone that if I have to cancel this appointment I would have to do it 3 hours before of the start of the appointment window. Unfortunately that was the first company I called. Meanwhile I called two other companies and they gave me a quote over the phone. I would've liked to cancel the appointment but I was unable to do so because I had less than 3 hours from my appointment. Also if I wanted to cancel within the 3 hours cancellation window the cancellation fee would've been $125+tax which more than the service itself. The plumber showed up and quoted me more than $3600. The other two companies quote was $1200 less over the phone.
I think this company makes money on giving overinflated quote on site. The home owner is either going to pay their ridiculously overpriced work or pay the $99+tax service fee for a less than 10 minute visit. I don't recommend this company.