Watermark Plumbing Services Inc.

Plumbing
Toronto ON M6E 4P6
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HomeStars
Plumbing
Watermark Plumbing Services Inc.
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96%

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Reviews by rating (past 12 months)

Reviews for Watermark Plumbing Services Inc.

Average customer rating:
9.8 10 (69 reviews)

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JOYCE
JOYCE
5 reviews Toronto, ON
7/10

Tub spout and shower head replacement, and tub caulking

I hired Watermark to change a tub spout and shower head, and to recaulk around the bathtub, but it was poorly done. We contacted the owner, Geoff, and he sent someone to fix it the next day (leaky shower head and poor caulking). The work was done properly. I'm thankful that it has been resolved and have received a refund, but it was very inconvenient. I had originally given 0 stars, but given the resolution, I have increased it to 7 stars.

Review has 2 previous versions
Approximate cost of services:
$0.00
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Company Response

We appreciate your communication and honesty Joyce, and sincerely apologize for the inconvenience.

MJ in Toronto
MJ in Toronto
3 reviews Toronto, ON
10/10

New Bar sink installation

I have used Watermark Plumbing services 4 times so far. Great communication, transparent billing, knowledgeable staff. The work area is always left clean. Jeremy and Brad did work at our place and they were careful with our belongings. And more importantly and why I 100% trust this company and recommend it, on one occasion, we had an issue with a valve after some work was done, the owner Geoff sent one of his guys right away to come assess the problem and fixed it at no cost. That says a lot.

Approximate cost of services:
$667.00
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Company Response

It's always lovely to work with you MJ!

Private User
Private User
Private User reviews Toronto, ON
10/10

Transparent and Professional

I highly recommend Watermark Plumbing. This is the second time we've used them, and both times they've been easy and professional to deal with, stating likely costs at the time of booking. Most recently, I called primarily for a leak in our toilet, and they came in and took care of that as well as a number of other secondary issues that we had been putting off for a while. The plumber was very polite and helpful. Watermark will be my go to if and when any future plumbing issues come up.

Approximate cost of services:
$600.00
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Company Response

Thank you for the kind words!

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing

So happy with the work from Watermark Plumbing Services. We have an antique toilet system in our powder room, so extra parts had to be purchased. They came in, explained everything sourced and picked up the parts and repaired the leaking toilet. As well, they repaired the two other toilets in the house.

I like the fact that they confirm when the repair person is en route, as well, they send a photo of the repair person (who was absolutely lovely). I was pleased with the result. Repairs are seldom (of ever) inexpensive, but their work comes with a one year guarantee, and I feel was completed in a very reasonable time with a very successful outcome.

The admin with whom I was discussing the issues was knowledgeable and very responsive and friendly.

I would definitely call them again should the need arise.

Approximate cost of services:
$900.00
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Company Response

Thank you so much for this review!!!

michael.dt.farley in Toronto
michael.dt.farley in Toronto
3 reviews Toronto, ON
10/10

Fantastic and friendly service - highly recommended

Watermark replaced a bathroom sink for me and did a great job. Punctual, courteous, efficient. I have used Watermark a few times now for various jobs and will continue to use them in the future. Highly recommended.

Approximate cost of services:
$630.00
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Company Response

Always a pleasure, Mike!

Private User
Private User
2 reviews Toronto, ON
10/10

Very impressed with their professionalism and quality of service

I knew of Watermark Plumbing from Geoff's posts in neighbourhood FB groups sharing DIY advice so that you can save money instead of calling a plumber, which sounds counter-intuitive at first but speaks highly to Geoff's character. We had some outdoor and indoor issues that I couldn't resolve on my own, and Geoff scheduled Brad to come less than 24 hours after I called. They were both very professional, efficient, and transparent, and offered good practical advice on preventative maintenance. They even sent a personalized thank-you note in the mail for choosing them! Watermark Plumbing will definitely be my first call if I am unfortunate enough to require plumbing services again and I'll be recommending them to friends and family.

Approximate cost of services:
$600.00
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Company Response

Thank you for the feedback! We are always happy to help, but hopefully you don't need us again too soon!

Denise
Denise
0 reviews Toronto, ON
10/10

Sewer Backup Resolution

Identified cause of sewer backup (clay pipes, root growth) and carried out the work to replace pipes. Work was done on time, in a tidy manner and for a good cost.

Approximate cost of services:
$6,000.00
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Company Response

We're happy to have been able to get your pipes back in great shape!

Deirdre in Toronto
Deirdre in Toronto
1 review Toronto, ON
10/10

Replace toilet, kitchen and bathroom faucets

Jeremy did a terrific job installing the faucets and toilet last Thursday. He was fast, professional, pleasant to deal with, and cleaned up so well youd never know hed been here!

Approximate cost of services:
$1,500.00
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Jessica in Barrie
Jessica in Barrie
0 reviews Toronto, ON
10/10

Best plumbing company I’ve ever worked with

They came out to solve one problem, but because they charge for 2hrs regardless, they tackle any additional projects you may have. And they asked the right questions in advance so that they had the right products on hand. I got three additional things fixed - including a shower and sink that havent drained properly for years. Other plumbing companies were unable to solve it. They were extremely professional, collaborative, punctual and we were very pleased with everything.

Approximate cost of services:
$450.00
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Company Response

We love keeping peoples' plumbing in tip top shape, so we're very glad we were able to help you tackle multiple issues!

Michelle LeBlanc
Michelle LeBlanc
3 reviews Toronto, ON
10/10

Plumbing problems fixed

Totally recommend Watermark Plumbing Services Inc. We had a variety of plumbing issues that needed service: replace kitchen faucet, replace lavatory faucet, replace shower/bathtub hardware, and some new pipes. All were fixed with no problems, no hassles with friendly professional service.

Approximate cost of services:
$1,560.00
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Company Response

Hi Michelle, thank you so much for the kind review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermark Plumbing Services Inc.

Watermark Plumbing is an emerging plumbing service company, focusing primarily on the residential sector. Our company has a passion for providing excellent customer service, with the intention of gaining a lifetime customer on every call.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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