Pedigree Painting

I picked Pedigree because of the reviews, and that they were dog people. Their quoting was extremely professional and set out exactly what was to be done. It even talked about what was to be done at the beginning and what was to be done at the end. The only special request I had was to paint the closets first so that I can start to move in. The rest of the painting was to have been coordinated with the renovation contractor. All started out pretty good. Stuart was amazing He was very fast at responding to any problems or any questions. When it came to do the end, this is where the problem started. It seems that they felt I was asking 2 much when I was talking about some of the touch ups, they said they were caused by the contractor. They said it was don't unfair that they would have to fix these. They blamed some of the problems on the contractor because they weren't doing it the way they normally do it. The contractor had his timelines, and obviously they didn't agree with Pedigree's timeline. Initially, I thought the work was very well done. However, now, that is over and we have parted ways. I see a lot of areas that were missed carelessly. Paint dripped carelessly on floors and items, like shower pipes. Some hardware was taken off. Some was left on the wall and paint it around instead of painted under. I asked several times for a particular area to be painted behind the vanity. In the bathroom because the new vanity would be showing some in that area. That seemed to go astray, because nobody paid attention until the very last minute, when we had to take the new vanity off the wall so that they could paint behind it. On the positive side there was damage done to some of the blinds, and they did rectify that eventually. I was told in the end to keep the ten percent that I held back and they would class the job as finished and would not come back for any more touch-ups or any more problems. It's a shame that this happened and it could have been averted all it would have taken was better communication and understanding of how the customer feels. I really wish things had ended differently.