Fast, efficient, and educational
- Approximate cost of services:
- $90.00
- Company Response
We are happy to hear you had a great experience with us. We will let Dmitry know that you appreciated his service. We hope to see you back in the future.
Fast, efficient, and educational
We are happy to hear you had a great experience with us. We will let Dmitry know that you appreciated his service. We hope to see you back in the future.
Our go to appliance repair company
Thank you for a 10 star review and for being a loyal customer. It's great to hear that our team was able to help you out! Thank you for choosing Pegasus Appliance Repair and we hope to see you in the future if you need us.
Fridge repaid done right and fast
Hi Joanne,
Thank you for at least appreciating the good service you got. We always do our best to keep our customers happy.
As for the payment, what you wrote is just not right.
We never charge more than we suppose to charge, it's just not how we work.
On the first visit we did the diagnostic and you were given an estimate for parts and labor and we charged you only for the service call because you weren't ready to decide.
After you called us and decided to proceed with repair we waived the service call and initial service call charge went towards the parts and labor estimate you were given on the first visit.
After the job was done, you only paid the REMAINING BALANCE.
WE NEVER CHARGED YOU FOR INITIAL SERVICE CALL
We tried to explain that to you a few times and wrote very detailed explanation emails. We can't explain it better and we apologize for that.
Hope to see you as our customer in the future
Thank you
Thank you Ann for taking the time to share your exprerince with Pegasus Appliance Repair. We highly appreciate it!
Hi,
Thank you for taking the time and sharing your experience with us.
We're sorry for the bad experience you got and I can promise you that we'll do our best to improve.
However, a "condescending attitude towards anyone who attempts the DIY from YouTube videos" it's not what we have, there is nothing wrong with that.
We do service calls to diagnose the appliance and give you an estimate for repair. We apologize but doing service calls for explaining how you can repair it yourself is just not a part of our business model. For this you have DIY forums and Youtube videos.
I am sorry we didn't meet your expectations and hope you found a better match for your repair needs.
Thank you
Thank you for your 10 star review and for choosing Pegasus Appliance Repair! We appreciate you as a customer.
Thank you so much for a 10 star! It's great to hear that our team was able to help you out! Thank you for choosing Pegasus Appliance Repair and we hope to see you in the future if you need us.
Checking out portable washing machine
Pegasus Appliance Repair is a locally owned Hamilton area appliance repair company that’s here to help you when you need us most.
Our number one objective is getting your appliances fixed as quickly and as affordably as possible so that you can go back to living your life.
We are here to help throughout the COVID-19 health crisis.
Pegasus Appliance Repair remains available for service calls across the 7 days a week across the Greater Hamilton region.
Your safety is our top priority, so we continue to follow provincial health guidelines.
When we arrive at your home, we'll practice physical distancing, wash our hands on arrival, and disinfect any surfaces we touch.
We wish everyone nothing but the best health.
(289) 812-8120