Wow, thank you so much Nick for the compliments! It was a pleasure meeting/talking with you and working inside your home, thank you for entrusting us with your refrigerator. :D
Please let us know if your ever in need of our services again. We will be there!
Take care Nick and thank you again.
- DES Team
Hi Natacha,
Thank you so much for your kind review and for taking the time to share your feedback, it was a pleasure working inside your home.
Please let us know if you ever need our services again, we would be more then happy to help. :D
Take care Natacha and thanks again.
- Team DES
Hey there,
Thank you so much for taking the time to write us your kind feedback, we truly appreciate it.
We are very happy to hear your experience with us was professional and informative, this is exactly what Dowell aims for day and night for all customers.
Please let us know if you need anything else, we would love to help in anyway we can. :)
Take care and thank you again.
- DES Team
Timing mechanism for a Kenmore stove
Hi Barbara,
Thank you so much for sharing your feedback with us and the community, and a great big thank you for the 10-stars, we truly appreciate it! :D
We are extremely happy to know that your oven is working properly now, I know we were a little worried about it there.
So happy you enjoyed our services and most of all found the gentlemen polite and professional. You were such a pleasure to talk to and to have met, thank you for entrusting us with your oven.
If you ever need anything else Barbara, please just let us know and we would be more then happy to help in any way we can. :D
You take care and stay safe.
- DES Team
Hello and thank you so much for your review and feedback, we apologize for the confusion regarding the "Diagnosis Fee" and "Labour Fee".
The reason we offer our diagnosis is to ensure that in the event it is not the correct part requested that we order and bring to the initial visit, that you are not stuck paying for a part that was not needed.
Secondly regarding the labour. The labour would have been the same charge with or without the initial diagnostic. Consider the diagnosis complimentary if you choose to proceed with a repair. In the event a repair is "too expensive" or "not possible to repair" that is when our diagnosis fee is charged only.
Our labour rates are part of the national set standard for Appliance Repair. We charge on a flat rate basis to ensure you receive the prompt, professional service as well as our outstanding warranty guarantees.
If you have any other further inquiries at all please always feel free to contact our office. We are always here to help.
Hi Yvonne,
We want to thank you for taking the time to give us a 10-star review and for sharing your feedback with us, we really do appreciate it. :D
It was such a pleasure to work inside your home and we are very happy to know you enjoyed our services.
Please let us know if you need anything else, we would be more then happy to help.
Take care Yvonne and stay safe.
- DES Team
This review has 1 image.
to view the gallery.
Thank you so much for the 10-star review and for sharing your feedback with us and the community, we truly do appreciate it. :D
Dowell wants nothing more then happy customers, which we strive to do everyday and night.
Please let us know if there's anything more we can for you in the near future.
It was such a pleasure.
Take care and stay safe. :D
- DES Team
Hi Joyce,
We just want to thank you for the 10-star review and for your honest feedback. :D
We at Dowell are very happy to know that the technicians were efficient and did the job correctly. Nothing more rewarding then knowing our customers were left feeling confident in our work and knowing we did the job right!
Please let us know if there's anything more we can help you with.
Thanks again Joyce and take care.
- DES Team
Hi Leah,
Wow! Thank you so much for the amazing words/feedback, we truly take it all to heart. :D
We work very hard day and night to make sure our customers are happy from the very first phone call to the end of the repair/service call.
Thank you for entrusting us with your appliances, it was pleasure to have met you as well as chat with you on the phone.
Please let us know if you ever need anything else in the future, we would be more then happy to help in any way we can.
Take care Leah and thanks again.
- DES Team
Hi Scott,
Thank you so much for your honest feedback, we really do appreciate all and any feedback we get- helps our company grow that much more.
However, we are very happy to know that you enjoyed our professional services, if there's anything more we can do for you please let us know. Also if you have any questions or concerns, please do not hesitate to reach out as well.
Take care Scott and thanks again.
- DES Team
