Took payment and never completed job
Hired Ridge Energy to do an energy home inspection, they took payment but never submitted the paper work nor sent me the results of the final audit. Out of 20 calls they have picked up twice and advised they would call back within 5 minutes. I am out of pocket thousands of dollars for home improvement costs and can't recoup the money without the survey. The contractor they hired out is also not responding to emails or calls his company is Niagara Peninsula Home Inspections.
- Approximate cost of services:
- $900.00
- Company Response
Dear reviewer, Ridge Energy is a file processor company. We have many Energy Advisors who use our service, all of them are completely independent of Ridge Energy and are registered with multiple Service Organizations such as ourselves. All files are quality assured for technical issues prior to uploading to an incentive program.
Ridge Energy works with over 100 registered Energy Advisors in four provinces. We process thousands of files each month.
If you have any issues with an Energy Advisor please contact me directly at philip.ridge@ridge.ca or 6478752900 and I will make sure that the Energy Advisor takes care of you.
Thanks