Knowledge Hvac & Refrigeration Ltd

Heating & Air Conditioning
Surrey BC V3T 5X8
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HomeStars
Heating & Air Conditioning
Knowledge Hvac & Refrigeration Ltd
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93%

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Reviews by rating (past 12 months)

Reviews for Knowledge Hvac & Refrigeration Ltd

Average customer rating:
9.6 10 (45 reviews)

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Stefanie H
Stefanie H
0 reviews Langley, BC
10/10

Friendly and Professional

Joel and his staff were punctual, friendly and honest. His prices were much lower than other quotes. And no one else would make a Monday appointment on a Saturday. All I heard was “they will call you Monday to set a time for next week”. As a mother how am I supposed to wait 4-5 days without hot water. Joel was recommended to me from someone in the hot water industry. Insiders know whose good and who is not. Trust Joel.

Approximate cost of services:
$200.00
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Company Response

Thanks Stefanie for taking the time to share your experience. We work hard to ensure our customers are happy by providing them with quality service. We here at Knowledge Hvac & Refrigeration really appreciate the kind words.

Stephen
Stephen
2 reviews Surrey, BC
10/10

Good service

I had a furnace servicing done. Crew arrived on time and were polite. I am happy with the company

Approximate cost of services:
$200.00
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Company Response

Thank you Stephen for taking the time to share your experience. We here at Knowledge Hvac & Refrigeration really appreciate the kind words.

Mom2Court
Mom2Court
1 review Surrey, BC
10/10

Furnace Servicing

In 30+ years of having numerous contractors work in our home, Joel is the most dedicated, knowledgeable and personable. The first time he serviced our furnace, it was after the previous worker had spent more time on their phone than working on our furnace. Joel could have easily done the bare minimum but he spent extra time to make sure everything was in the best shape. It’s obvious he takes pride in his work and definitely goes above and beyond to provide the best service possible. I would not hesitate to recommend KNOWLEDGE HVAC & REFRIGERATION LTD to everyone.

Approximate cost of services:
$200.00
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Company Response

Thank you Mom2Court for taking the time to share your experience. We here at Knowledge Hvac & Refrigeration really appreciate the kind words.

Private User
Private User
1 review Port Moody, BC
10/10

Furnace Repair

We have been trying to find somebody that understands electric furnaces for the longest time. This company figured out the problem in less than an hour, ordered the parts and got us up and running as soon as they got the parts in. Highly recommend dealing with them

Approximate cost of services:
$1,500.00
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Company Response

We really appreciate the kind words and for you taking the time to share your experience.

Private User
Private User
0 reviews Langley Township, BC
10/10

Furnace

Great service. Explain clear. Good demonstration. Excellent suggestions. I am confident to call them again for service and also recommend to any other guys.

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to share your experience. We really appreciate the kind words.

Private User
Private User
Private User reviews Toronto, ON
10/10

Heater repair

Excellent customer service. Very professional people that answered all my questions. Very knowledgeable and up to date. I'm very satisfied with this company.

Approximate cost of services:
$210.00
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Company Response

Thank you, we really appreciate the kind words and for you taking the time to share your experience.

Private User
Private User
0 reviews Surrey, BC
10/10

Fix for air conditioner

Our air conditioner just "didn't work" anymore when summer rolled around this year. We called up Knowledge HVAC, and Joel came to our house to take a look. He quickly narrowed down the potential source of the problem. Since it involved a part they had to order, we scheduled followup for a few days later, at which point he was able to come and install it.

Throughout the process, Joel was professional, took good COVID precautions, and explained any details we wanted about what the issue was or what next steps were. He also pointed out some preventative measures we could take to extend the life of our air conditioner & make any future servicing smoother. He was also clear on any costs up front & making sure we approved before the work was done, and the final bill aligned with the estimate.

Once he was done, we turned on the air conditioner, and it was fixed - our house was able to cool off again.

Approximate cost of services:
$1,200.00
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Company Response

Thank you, we really appreciate the kind words and for you taking the time to share your experience.

Private User
Private User
0 reviews Richmond, BC
10/10

Re & Re Hot Water Tank (gas)

My plumber was prompt and courteous And fairly priced. I called him late in the day with my issue, he was at my house with a new tank by 9am the following day. The install went well only taking a few hours. He then cleaned up the area and took away the old tank.
My wife and I enjoyed meeting him And would recommend them to our friends.
Thank you
Lance & Angela

Approximate cost of services:
$1,200.00
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Company Response

Thank you Lance & Angela, we really appreciate the kind words and for you taking the time to share your experience.

Private User
Private User
Private User reviews Surrey, BC
10/10

HWT

Great job by installer Joel, informed me of a few things I didn’t know, thanks

Approximate cost of services:
$1,460.00
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Company Response

we really appreciate the kind words and for you taking the time to share your experience.

micheal in Toronto
micheal in Toronto
0 reviews Vancouver, BC
10/10

New water heater

Knowledge did a fantastic job. Came out to our house the next day, the new water heater was installed well, technician was friendly and answered all our questions. Highly recommended.

Approximate cost of services:
$1,500.00
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Company Response

Thanks Micheal, we really appreciate the kind words and you taking the time to share your experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knowledge Hvac & Refrigeration Ltd

For all your heating, cooling and refrigeration. Call us now. We service repair and install equipment of all brands, whether you are a commercial or residential customer. . KNOWLEDGE HVAC & REFRIGERATION LTD is a full service Heating, Ventilation, Air Conditioning, Refrigeration and Mechanical company currently servicing Vancouver, Lower Mainland ...
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