I was looking to have our master bathroom renovated within a time frame of approx. 1 month. Manager Ioana at DDRI took on my project and indicated it could possibly be done on time, so I was hopeful.
Unfortunately, some time was lost before my project got going due to a "positive Covid test". ?? Lost a week or so there.
Once the project finally got started, Luis and his team worked very hard, five days in a row, Monday to Friday, and then on the Saturday the cleaning group came in with Luis still finishing up a few items. The bathroom was, at that point, approx. 90% complete with the half glass door and grab bar to be installed on Monday.
Monday came and apparently the glass door was delayed. At the same time more money was being requested, even though I had paid 80%. I had the feeling the carrot was being dangled and the job might stall so close to completion so I complied, hoping to finally have the bathroom ready to use.
On Tuesday the glass was on the truck, however, it took 4 hours to unload, so we're on to Wednesday a.m.
There was an "emergency" Wednesday morning, but the crew came by noon and by 3 p.m. the bathroom was finally completed.
Ultimately I would say the finished product is good and should be durable, not sure about the plastic shower head & wand, but we'll see.
The polished porcelain is strong and the custom niche that Luis built in the wall is amazing. The overall job lacks some finishing touches; noticeable gaps at door threshold, the grey around the white tub is questionable, just needs minor bits to pull it all together.
- Approximate cost of services:
- $14,000.00
- Company Response
Hey David was a pleasure working with you for sure . When we took over your project we were asked to finish before the 15 the of July since it was a surprise for your wife .we did took over the project with tight and busy schedule because we knew we could deliver witch we did . All finishes that have been chosen and installed are very good quality and we advices the best options for sure .Glass door the vendor the supply us with the door got us delayed but like you mentioned we came and delivered the final touch .We are suprise to hear this since the last day things that have been finalized you were very happy with it and you actually addressed to us how smooths evrything went and that you are very happy . We are supervised to hear that had changed after .
We can guarantee that we only use quality finsihes and quality work from our trades .
We consider that like you mentioned we started one week later then the original date but we finished the bathroom within 8 days .
Again the pleasure was ours to work with you and we do strive and implement strict protocol in place for Covid 19 for the health and safety of our clients and team .