I hired Bestway based on work they had done on our neighbours porch. They did an outstanding job on the porch and it looks way better than the disaster created by the previous hire.
It is evident that they want to get a job and then get out to bigger jobs. My job was finished and I wish they had offered some options to make things look a little better which they did not.
I also recommended them to my family but found out that they only do jobs over 7000 dollars so if you don't have a bigger project, don't call them.
Finally, I am a little frustrated that grass was completely damaged but not repaired or considered in the process of fixing the steps. The strip below the steps was already present but no regard was give to the clean up of the garden area which was fully grassed.
Their concrete work is outstanding, but the lack of attention to detail is what keeps this from a high score. I gave a lower recommendation for others because most of my friends are looking for a company that limits jobs to a monetary value and devalues those who don't have the money. I did actually recommend them, but had to stop. By turning down my father's request, they actually will lose business from me as well in the future which is an unfortunate long term consequence of primarily focusing on bigger projects. People need to understand that small projects become bigger projects.
- Approximate cost of services:
- $8,000.00
- Company Response
Hello Ashzur,
We have read your review and are happy you found our work to be outstanding. We pride ourselves in bringing quality work for competitive pricing. As we are solely a concrete company, we do not offer landscaping services at this time. This was mentioned by our sales rep and in our terms and conditions. We feel we have fulfilled and exceeded on our end by providing quality work in a professional and expedient manner.
We also appreciate that you have recommended us to your family and friends. However, to say we only focus on larger projects is inaccurate information and a contradictory statement. As with the photos you have provided, your project is by no means a large project for our company. As with any business in this trade, we have our minimum operating costs. Our minimums are trade standard and are influenced by labour, material costs and any other associated costs. Please understand that without having minimums, any business in our trade wouldn't be in business for long.We appreciate your business and interest in our company.
The Bestway Team