Right from the first meeting to get a quote for our new AC Installation, Andre and the team at City's Choice were great. They were prompt, on time, clear with expectations. They answered our questions (not vague or too technical).
On installation day the team was polite, courteous, and took the time to protect walls, floors etc. They worked patiently around my nervous dog to make him feel at ease while staying focused and on task. The team was knowledgeable and happy to answer questions while they worked, involving us as much or as little as we wanted. Not just Andre , but all of them, definitely knew their product and the correct processes for safe installation because everything went so smoothly.
At the end of the day, they walked me thru proper maintenance, winterization and early warning signs (because nothing lasts forever).
Follow-up : Our system has been in for 5 days now and we have received two check'ins from City's Choice making sure we were happy with the install, questions answered (because you always think of something later) and they asked for suggestions how they can improve. We would definitely recommend City's Choice because of exceptional customer service, good product and mostly because they genuinely care.
Elaine Monaghan
Registered Nurse
- Approximate cost of services:
- $2,500.00
- Company Response
Wow, thank you Elaine for writing such a thorough & genuine review! This will show all of our new & existing customers what it is like to acquire services from City's Choice Comfort Air.