Hamilton Appliance Repair

A Technician came the same day to fix my washer, the service was very quick.
I was satisfied with the work. He was very competent, punctual and polite. I am very grateful to the company for its quick response!

Great job!

After a first attempt to repair our leaking fridge with another company who wrongly thought it was a clogged drain pipe, I asked Homestars to send requests. Appliance Fix were the first to respond. Dima came later that week and determined it was a faulty thermostat not a clogged pipe. He had a replacement available and one month later, no problems. He was quick to respond and diagnose the problem. Would recommend.

We had a similar experience to that of Doug in Old Toronto.

Made an appointment (June 26, 2018) and had the company out to make the repair the following morning (June 27, 2018), They diagnosed the problem to be the pump, replaced the pump, but this solution did not last long. Hours later, water was still leaking. Positively, the returned the following morning (June 28, 2018) to correct the issue and assured us there would not be any further problems. July 2, 2018, water was still not draining and continued to leak from of the washing machine. I sent a video of the problem and they said they would make an appointment to revisit on Wednesday, July 4, 2018. I contacted them on July 3, 2018, to see what time they can come out on July 4, 2018. I did not receive a response. I contacted them the morning of July 4, 2018, and received a response of 5 pm. Around 5 pm on July 4, 2018, they messaged me to say they could not make it and would not be able to return until 11 am on July 5, 2018. I lost out on nearly three days of work due to this issue and company's service. I asked for a refund and I have not received an update since.

We are out the cost of their labour, the part (pump), and now having to buy a new washing machine as a solution to this problem and their service.

Do yourself a favour and use another company or purchase an entirely new appliance.

Very good business to deal with.
Easily diagnosed the problem.
Professional and friendly.
Great communication.
Punctual and prepared.

I have had few technicians come to the house over the last few years thanks to the great quality of my samsung fridge. Steve was by far the best! He was knowledgeable and trustworthy. He went above and beyond in repairing my fridge. He actually showed me that he cared about his customers and this was nice to see because the other techs from other companies were not as empathetic. Steve was honest and even diagnosed other areas of the fridge which was not part of his initial call. Thank you Steve for your great service! Thanks appliance repair master

I have dealt with a number of appliance repair companies as I have many rental properties in Ontario. These guys are solid people. They fixed what was needed for a price that was fair. Keith came within 2 hours after my assistant called them. Recommended

Came promptly and made the repair but it only lasted two days. Took slightly longer on second call but still reasonably prompt. But still didn't fix the fridge. Then things got worse. On Friday he said he wasn't working but could send a technician. No one came. On Monday he said he was waiting for parts, would have them by end of day and could come Tuesday if someone would be home. I emailed to confirm someone would be home. No response. Didn't show. Wednesday early morning I texted and emailed asking for a staus update. Midmorning I emailed again asking for a response. Nothing. Early afternoon I emailed again telling him the lack of response was unacceptable, I would go with someone else and I wanted a refund. Amazingly he got right back to me that time. Apparently it was all my fault because he'd been waiting for my call. Avoid this guy.

My washer broke down at about 10:30 in the morning last Thursday. I put in a request throug Homestars and within a minute (I’m not kidding) I received a call from Appliance Fix I had someone at my house by 3:00 and out by 3:30. I could have had someone in by noon but I had a previous appointment. Super fast service, great job done, technician was nice and explained everything that was being done. I also received a text from the company confirming my appointment along with a photo of the technician coming to my house....nice touch! Would highly recommend.