Thank you Ed it was a pleasure working with you and the family, greatly appreciate your kind words.
Hello Anonymous
Being unknown who you are, we are unaware of the scope of the project, you claim we performed, as you have never contacted us with your problem, if you had, we could have worked with you to resolve it. As you can see from our other 22 positive reviews, we are constantly communicating with our clients to ensure their stressful renovation projects are as smooth as possible. You say there was a burst pipe due to a failed sharkbite, this is not a quality or workmanship issue on our part. Material or equipment failures unfortunately occur, this is why Sharkbite provides a 25 year warranty on their products, it is most unfortunate you lay blame on Edgecliff for this failure, as from the sounds of your complaint it is a quality or workmanship issue. This would be the equivalent of saying it was our fault due to poor workmanship if a faucet failed and leaked the same way after what ever length of time it has been for your project. The second issue you bring up is that your plumber told you that sharkbites are not approved to be installed behind walls, this is INCORRECT. Some plumbers have an OPINION that they should not be used in this manner, however, if you do some research, they are an approved plumbing connector as per the Uniform Plumbing Code and National Plumbing Code of Canada. I would say you were taken by a greedy plumber seeing an opportunity to make some easy money, there are unscrupulous types out there. It is a shame you have experienced this to your home, but your comments towards Edgecliff are inflammatory and without FACT. If you would like to discuss further, please do not hesitate to contact us, contrary to your comments but aligned with the other 22 positive reviews we work with our clients to ensure their renovation experiences are as stress free as we can make them.
For those readers that do research Homestars investigation of this internet troll is only a verification that they are signed up with Homestars, there is no actual investigation done. We suspect this is a disgruntled client that is not happy with a recent legal suit as they are posting this all over the internet.
Removal of Bathtub/Wall Unit & Installation of Walk-n Shower
Thank you John your comments are greatly appreciated. It was great working with you as you knew what you wanted allowing us to focus on the task. Thanks again.
Master bath remodel, hardwood flooring installation, and accent walls
Thank you Satyam it was a pleasure working with you and Peta on your projects around the house, and your choice of design for the ensuite bathroom is amazing and looks better. Hpe you enjoy it for years to come and it was great turning your wishes into reality.
Thank you Kevin I hope we turned your wishes into reality!
Wonderful new bathroom - should have called them a year ago.
Thank you great pleasure
Thank you Mark and Lorraine we hope you enjoy your new shower, you guys were great to work with. Thanks again.
Glen and Will and Daniel
Thank you Larry, the bathroom looks great with the materials you and Lori chose, hope your family enjoys using it.
Glen, will and Daniel
Thanks John, it was also a pleasure for us to work with you and your family.
Thank you for the kind words Pash, we really enjoyed working on your project and want to portray your bathroom on Homestars and our website as it looks great.
Edgecliff Home Improvements provides a complete line of services for all forms of home improvements such as bathroom remodeling, basement finishing and remodeling, kitchen design and remodeling, laundry room remodeling, flooring, tiling, painting, and general renovations as required. We are a family owned and operated company therefore we know customer services and being on budget is an important aspect to any home improvement project and we aim to provide both.
