Ontario energy savings

This company has the worst after sales services I have ever encountered. When I ordered an air-conditioner/heater replacement a couple of years ago, they asked for half the deposit even before delivery. This is most unprofessional. And when they completed the job, they did not replace the thermostat as agreed. When asked, they said they would replace another day. That day never came. Now my unit is not working and I sent a note to the owner and he completely ignored my request. I told him I would write a review about his company. So here is the review since he did not bother to right a wrong with a customer. Buyer beware!

No reasonable tradesman would replace a California textured ceiling with a popcorn ceiling. (See picture below).

When I asked to have this repair fixed, I received the response below. (See picture below).

Absolutely disgusted in the service provided. Completely unacceptable to conduct a reputable business this way.

I'm sharing this experience in hopes that this doesn't happen to you :(