Nassar Plumbing & Heating

Very pleased with how my condo bathroom renovation turned out!

My bathroom was in need of some work (old and a potential water issue) before I rented it out and Azan and his team came to the rescue.

What sets Azan apart from many other contractors is he is extremely communicative. Through every step of the job, he made sure I was plugged in to what was going on and any decisions that had to be made.

We encountered some challenges along the way (not at the fault of Nasser plumbing) but Azan and his team were able to adjust to the circumstances and navigate it successfully.

Very fair pricing (additional costs did get added on such as parking, garbage disposal, and a number of other repairs that weren't discovered until the walls were ripped up).

The bathroom was finished during the time that they said they would finish.

All in all, highly recommend Azan and Nasser Plumbing! Would certainly look to use them again for my future projects.

Our bathroom sink faucet needed replacing. Mo had previously completed an excellent kitchen reno job for me so it was a no-brainer to choose Nassar Heating and Plumbing again. The new Moen nickel finish bathroom faucet looked so good that I decided to also update the bath tub stopper. Another wonderful job that was on price and on schedule.

We wanted two small bathroom drains fixed and a separate large bathroom fixed. We wanted to get new faucets for the large bathroom so they would all match and be easier to repair in future. We wanted all the fixtures in the large bathroom to match each other. We feel like Nasser Plumbing pushed us into making decisions quickly, even though we had waited a long time and the repairs were not urgent.

They told us the faucets in the large bathroom couldn't match. We would have to get very different ones for the two sinks and the bathtub. For the other two bathrooms, they said that to fix the drains, we had to get new faucets. We agreed and paid for all the materials, though we felt rushed.

They came twice to talk to us and evaluate, and then next day came back to do the job. When they arrived, they had a separate pop-up plug to fix each of the drains in the small bathrooms. They also had new faucets, even though those faucets didn't need to be replaced. They could only replace one of them because they couldn't turn off the water to the other one. So they should have realized they never needed to replace the faucets. They sold us two $350 faucets that we didn't need.

We expected them to fix just the two small bathrooms that day, because they had said it would take a while to get the faucets for the large bathroom with the tub, but to our surprise, they showed up with the two sink taps for the large bathroom as well. It was a much bigger job than we expected. We felt like they hadn't listened to what we really needed.

The new faucets for both sinks in the large bathroom look nice and work fine. As far as we can tell, all the plumbing work is very well done. The tub has not been done yet because we have mobility issues that have to be solved by someone else first.

Realizing they sold us faucets we didn't need, we started looking up prices. We realize now we should have done this sooner, but they never gave us part numbers or anything in writing. The same Moen faucets that they sold us for $350 for the small bathrooms are available at another retailer for $110. They charged us $750 each for the Kohler faucets for the large bathroom, and we found them at the same retailer for $250. We would not have checked prices except that we felt taken advantage of by what happened with the two small sinks.

Azan is an absolute gem! Communication with him is so easy and he is very attentive. Definitely recommend him for any of your home renovation and plumbing needs!

What started out as a modest plan to install a washer/dryer expanded to a larger project involving installation of a laundry room, as well as renovation of the bathroom and kitchen. Also upgrades to electrical and plumbing were done throughout our old building. At each step, the project manager coordinated his professional crew of tradesmen to handle the plumbing, electrical, tiling, and more. I could not be happier with the results. Nassar is more than a plumbing company they can handle complete renovations with a commitment to excellence. We recommend them.

What heros Nassar and Justin! The toilet in the upstairs bathroom had started leaking. It was a little difficult to find a company but Nassar made time in his already long day to check out the problem. While we were at it, the shower cartridge needed to be replaced, since despite acquiring a new water tank from another supplier, it continued to run cold. I was very impressed by Nassar and his assistant Justin's willingness to troubleshoot the problem and different product solutions. This gave me confidence in their good faith. Esp. whoops! when some faulty product arrived at the house. They kept their cool and we made plans for a follow up the following day. They were knowlegeable, patient, efficient, and cleaned up very nicely after the job was done. Very professional all around. I'll be sure to bring them in for the downstairs bathroom and the kitchen when the time comes. Very nice guys, too.

As a young new homeowner, I enlisted Nassar Plumbing to create a basement rental complete with a bathroom cluster and a fresh kitchen. Discovering their stellar reviews on HomeStars, and impressed by their track record, I reached out. Their professionalism and easy communication sealed the deal. They met all deadlines and fulfilled every request flawlessly. I wholeheartedly recommend them to anyone considering a home renovation.

Nassar came to my house to replace a shut off valve for my outside water supply. Even though it was a tight space he was able to replace the valve

Azar and Justin are both professional, knowledgeable and courteous. All questions were answered and they didn't hesitate to re-explain anything I wasn't clear on. They identified the issue and explained how they would fix it. Would use them again and highly recommend Nasser Plumbing.

Mo responded to my calls quickly and was able to come out the next day to diagnose and get to the bottom of the issue. He gets approval and gives accurate estimates before he does the job so theres no ambiguity. I would recommend him!