Montgomery Cooper Industrial Inc

Plumbing
Peterborough ON K9H 5N1
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Siva in Ajax
Siva in Ajax
3 reviews Ajax, ON
3/10

Proceed with caution

I hired this company to install iSpring WGB32B 3-Stage Whole House Water Filtration System and replacement of 8 shutoff valves. I supplied the shutoff valves and Water Filtration System. George brought an apprentice to install the system. The workmanship of George and his apprentice is ok so far, no leaks. He didn't take time to debur copper pipe cuts. He did say anything about his Travel fee at front. His material /consumable charge was a big surprise as well. He kept the labor charge as per our phone discussion ($380) and charged us more on the material and Travel fee. In short, he has his way to charge more.
If you are NOT AN EXPERT please avoid him otherwise hire him with end-to-end cost details in advance with written email then proceed with caution. See attached picture for detail of the work and invoice.

Estimated cost = below $600 Labor (380) + max Material cost (120) + Tax)

Total max value of materials supplied by installer George is below $120
1) 3/4 Copper Pipe 14 ft used - 27.9 (6ft) * 3(Qty) = 83.70
2) 3/4 elbows - 2.83 * 8 (Qty) = 22.64
3) Pipe Stay-Extended 3/4In Copper pipe hanger - 3.13 (Qty 1)
4) Solder, paste and gas

Approximate cost of services:
$785.00
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Company Response

We are sorry to hear you had a less than wonderful experience. All our estimates have a travel fee included on our paperwork and it is standard to have apprentices. As I am sure you can see on your invoice, there was no charge for the apprentice. This job was completed over 8 months ago. If you had contacted us earlier, maybe we could have spoken about your experience and made you a happier client! Please feel free to reach out at any time. Should anything happen, your warranty still applies.