Innovation Electric

Electricians
Markham ON L3P 7M9
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HomeStars
Electricians
Innovation Electric
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83%

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Reviews by rating (past 12 months)

Reviews for Innovation Electric

Average customer rating:
9.2 10 (5 reviews)

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Rita in Markham
Rita in Markham
2 reviews Markham, ON
10/10

Wired 3-in-1 Smoke Detectors, Potlights, Garage outage

On Jan 30, 2023, Steve (master electrician) responded promptly to phone inquiries and in-home visit discussed options and costs for 2 major projects. Provided written detailed quote at fair price. His experienced team provided commendable installation services for: 1) interconnected 3 in 1 LED strobe/ carbon monoxide/ smoke detector on all levels and bedrooms, 2) potlights in living and dining areas. Sincerely appreciated that Steve identified, explained and rectified three electrical safety issues at no charge. Steve completed walk-through of finished work, then followed-up and provided ESA inspection report. From start to finish, Steve was very personable, professional and shared his knowledge.
Yesterday, I did not hesitate to call Steve about an electrical outage in garage, after my checking circuit breakers did not resolve outage. Steve was exceedingly helpful in giving basic troubleshooting steps via phone, to try first. It fixed my problem. Steve was sympathetic to his 3 hour minimum service call, if problem could be resolved with his checklist tips. Highly recommend Steve and Innovation Electric services.

Approximate cost of services:
$5,300.00
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Company Response

Hi Rita,

We sincerely thank you for your delightful and wonderful words of encouragement. We will always remain humble and strive to learn every single day to ensure we do not neglect any of our precious customers. Quality relationships between our customers and our team are very valuable to us, and we aim to raise our standards every day to maintain high customer satisfaction at all our job sites. We will do our best to support our customers whenever they need our services, even if it means simply communicating virtually to help resolve any issues without compensation, because we care for all our customers. Our top priority is to deliver the most reliable and high-quality customer service to show our respect to you and all the customers who have always been so supportive. We are sincerely thankful and grateful for another valuable opportunity to create another success story with you today. We look forward to seeing you again soon on your future projects. Take care.

Ingrid in South Bruce Peninsula
Ingrid in South Bruce Peninsula
1 review Markham, ON
10/10

Installation of electrical outlets in the furnace room and work on the electric panel

Innovation Electric was very professional and the work was completed on time. They were very neat and the cleanup was prefect.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Hi, Rorke and Ingrid,

It was a pleasure to work with you on this project. We sincerely appreciate how much trust you have given us since the first day we met on site. This level of mutual respect for one another is hard to find and will always be remembered from the bottom of our hearts. We are glad the outcome of the work was well done and certified by the Electrical Safety Authority. Most importantly, you are 100% satisfied with the entire project from the beginning until the end. Our main mission is customer satisfaction, and our biggest victory today is your satisfaction. We at Innovation Electric, Inc. would like to sincerely thank you once again for your patience and opportunities. We can't wait to work with you again in the future. Have a safe and wonderful Christmas with your family. Enjoy! :)

Private User
Private User
Private User reviews Toronto, ON
10/10

Electrical work

Steve from Innovation Electric Inc. is a positive force of nature. He really cares about the integrity of the work and patiently gave us all the best professional advice. We have recommended him and his team to our families and friends. They are all happy with his positive attitude and respectful service. We are glad to have chosen Innovation Electric Inc. for our electrical projects and will continue to support them in the future without hesitation.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Hi, dear precious customer,

Thank you for your kind support of our company. We are honored to be able to receive such kind recognition. Our team will continue to strive for improvement to serve you better. Every time we get to work with you on any of your projects, small or big, we will take it seriously to show our sincerity in our work. You can always count on Innovation Electric Inc. to be there for you on every project. We once again would like to sincerely thank you for your patience and opportunities and for the valuable time you have spent supporting us through your kind words. We look forward to adding more high-quality work and value to your home again soon. Have a wonderful day.

Jeff in Toronto
Jeff in Toronto
2 reviews Toronto, ON
6/10

Some snags, but they are making it right

After some snags, IE is working to correct the issues, and to fulfill the contract. Steve came through, was reasonable, and fair. We wish the solution would have been identified sooner to prevent some confusion, but will re-review at the end of job.

Review has 1 previous version
Approximate cost of services:
$7,000.00
2 of 2 people found this review helpful.
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ZP in Toronto
ZP in Toronto
2 reviews Markham, ON

First Review

10/10

Security Cameras

I have used this company for 3 different jobs. They are my "go to" Electricians for the following reasons: The owner Steve, a Master Electrician is both knowledgeable and very easy to talk too. He listens carefully to our concerns and he finds a way to deliver our requests. Steve frequently comes on site to oversee the project. He makes himself available to the client. When he is not on site he was very easy to reach and he stayed in contact with us for the entire project.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hi, dear precious customer,

We are so amazingly glad to hear such positive feedback from you on our installation experiences. This is the way for us to be able to understand which areas of our services need to be improved to serve you and the rest of our community better and better each and every day. We are grateful and thankful to have such a wonderful customer who went the extra mile to support us here. Your words mean a lot to us all at Innovation Electric Inc. We will ensure to continue to express ourselves honestly and genuinely through our professional work once again on all your future projects. We sincerely thank you once again for giving us the opportunity and a lot of patience throughout the project. We look forward to sharing more successful projects like this one with you. Have a wonderful day with your family.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Innovation Electric

Reliability, quality, and safety. It is the cornerstones in which Innovation Electric Inc. was founded on and continues to operate from. Our staff is highly trained, insured, and courteous to provide the customer service our clients deserve. With our years of experience in this changing industry, we continue to provide ...
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