Wired 3-in-1 Smoke Detectors, Potlights, Garage outage
On Jan 30, 2023, Steve (master electrician) responded promptly to phone inquiries and in-home visit discussed options and costs for 2 major projects. Provided written detailed quote at fair price. His experienced team provided commendable installation services for: 1) interconnected 3 in 1 LED strobe/ carbon monoxide/ smoke detector on all levels and bedrooms, 2) potlights in living and dining areas. Sincerely appreciated that Steve identified, explained and rectified three electrical safety issues at no charge. Steve completed walk-through of finished work, then followed-up and provided ESA inspection report. From start to finish, Steve was very personable, professional and shared his knowledge. Yesterday, I did not hesitate to call Steve about an electrical outage in garage, after my checking circuit breakers did not resolve outage. Steve was exceedingly helpful in giving basic troubleshooting steps via phone, to try first. It fixed my problem. Steve was sympathetic to his 3 hour minimum service call, if problem could be resolved with his checklist tips. Highly recommend Steve and Innovation Electric services.
- Approximate cost of services:
- $5,300.00
- Company Response
Hi Rita,
We sincerely thank you for your delightful and wonderful words of encouragement. We will always remain humble and strive to learn every single day to ensure we do not neglect any of our precious customers. Quality relationships between our customers and our team are very valuable to us, and we aim to raise our standards every day to maintain high customer satisfaction at all our job sites. We will do our best to support our customers whenever they need our services, even if it means simply communicating virtually to help resolve any issues without compensation, because we care for all our customers. Our top priority is to deliver the most reliable and high-quality customer service to show our respect to you and all the customers who have always been so supportive. We are sincerely thankful and grateful for another valuable opportunity to create another success story with you today. We look forward to seeing you again soon on your future projects. Take care.