Prince Of Paint

Paint & Wallpaper Contractors
Niagara Falls ON L2G 3A9
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Reviews for Prince Of Paint

Average customer rating:
8.8 10 (26 reviews)

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Private User
Private User
Private User reviews Niagara Falls, ON
10/10

Apartment renovation

I hit it off with Gynelle the minute we spoke on the phone. Lovely demeanor, and very professional. The job was done on time, professionally, and I am extremely pleased with the final product. I will call Prince Of Paint for any of my future apartment rentals needs.

Approximate cost of services:
$3,946.00
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Company Response

We thank you kindly for your review and trusting us with your property. We're eager to work with you again.
Sincerely
- Gynelle

Private User
Private User
Private User reviews Ogoki, ON
10/10

Even the small jobs get respect

We hired Prince of Paint for a small room that we gave up on when it came time to put up drywall on the ceiling. The room was finished quickly and professionally to the painting stage (we wanted to do that ourselves). We found the staff to be friendly and accommodating. Thank you for bailing us out.

Approximate cost of services:
$500.00
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Company Response

No problem
We thank you for the feedback !!!!

Private User
Private User
Private User reviews Niagara Falls, ON
10/10

Drywall and finishing

We hired The Prince to do the drywall in our basement plus mudd /tape and paint
And I must say truly empress with the professionalism ,punctuality ,cleanliness I can go on and on .
The Prince went far and beyond to accommodate our needs and execute them flawlessly ,he takes proud in his profession and it shows. We was provided an estimate that was very detailed and to the point ,all the quality’s of an excellent business skills
This two are literally partners in design …. We hired The Prince to do the drywall in our basement plus mudd /tape and paint
And I must say truly empress with the professionalism ,punctuality ,cleanliness I can go on and on .
Basil went far and beyond to accommodate our needs and execute them flawlessly ,he takes proud in his profession and it shows. Gynelle provided an estimate that was very detailed and to the point ,all the quality’s of an excellent business woman
This two are literally partners in design …. We hired The Prince to do the drywall in our basement plus mudd /tape and paint
And I must say truly empress with the professionalism ,punctuality ,cleanliness I can go on and on .
Basil went far and beyond to accommodate our needs and execute them flawlessly ,he takes proud in his profession and it shows. Gynelle provided an estimate that was very detailed and to the point ,all the quality’s of an excellent business woman
This two are literally partners in design ….highly

Approximate cost of services:
$4,000.00
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Company Response

We thank you for the feedback and review

aabanil in Etobicoke, Ontario Canada M9W6L4
aabanil in Etobicoke, Ontario Canada M9W6L4
0 reviews Niagara On The Lake, ON
2/10

Drywall install and paint,

It pains me to write this review as the number of good reviews in this site did not translate to the to the job we contracted with them. A mediocre quality of work, delamination (mostly on corners), cutting oversized holes and then patched to fit for pot light housing and receptacles, hitting most of the joist with screws to mount the drywalls on to resilient channels (corrected after pointed out), wasted 2 pcs 4 x 8 drywall panels due to poor workmanship and not showing up on the day he promised he'd be back. Subsequent attempts to correct delamination or bubbles didn't work out well and and we eventually give up.. We ended with another tradesman to do the drywall job properly.
Paint job is half decent but missed some areas on the ceiling after painting white paint on white primer.
They are good people but lacking badly the skills to do the job properly on drywall applications.

Approximate cost of services:
$6,600.00
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Company Response

We thank you kindly for your honest review. We will use this criticism to make drastic changes un our procedures. We apologize for all mishaps or mistakes you have endured with one of our contractors. This is not a reflection of what we stand for and we hope to prove that to you in the near future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Remove stucco and plaster walls/ceilings

Basil did a great job. I had flaking stucco ceilings. He sanded, skimmed with plaster and painted. I now have beautiful white, flat ceilings. I would highly recommend. He is clean, tidy and does a great job.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the great review
Greatly appreciated
We are happy to make your home look spectacular ...

Courteous of
The Princes of paint ...!

Private User
Private User
0 reviews Dunnville, ON
10/10

Dunnville Home

Basil & Gynelle were fabulous from beginning to end. Came to my moms house on short notice and because of the predicament we were in scheduled us into their busy schedule. Painted 3 Bedrooms and all turned out beautiful. We will be doing a 2nd project with them soon. Would highly recommend them! Fran & Jeanette

Approximate cost of services:
$1,600.00
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Company Response

Thank you Fran & Jeanette.

It was a treat meeting such wonderful people. See you very soon.

Gynelle & Basil

chris from Toronto
chris from Toronto
0 reviews Niagara On The Lake, ON
3/10

Overpromised and Underdelivered

We recently moved and gave this group an opportunity to paint our home. Unfortunately, it was below our expectations and wouldn't necessarily call them a group.

Based on the contractual commitment, which they did not abide by, they promised our home to be done in 3 days with their "crew". Just in time for us to move in. Unfortunately, they failed to deliver. To be technical on terms, their “crew” is basically a one-man show with a partner as their customer service representative.

The job exceeded their expectations and the offering of a discount wasn't offered when the job contract could not be met. That being said Basil promises he's "a man of his word" and would offer a bonus project to compensate. However he has not returned to complete the job as he's been bombarded with jobs outside the region. We've been waiting since September 14th.

That being said I could hire this group for a room or two but not a big project such as a full house. We're still finding errors in which we have corrected ourselves.

To be specific on how they did not meet our standards, initially, the entire house was painted incorrectly. We know this color like the bible considering we painted our past home this color and was so disappointed on our move in day, when it was quite off from the white we had chosen.

From there, every excuse was used in the book for not completing the job on time. From a funeral to being too tired to firing an employee. That being said we were understanding and gave the painter some time off to take care of himself and cope with his personal situation, however, we were a bit caught off guard when he came to collect his tools only to take care of another job offsite.

All in all don't be fooled by the contract and customer service representation. Over promised, under-delivered. If choosing this painter, be cautious.

My recommendation to this group is to stay local and keep the jobs small. Focus on what you're good at and don't bombard yourself with the unknown.

Good luck to you.

Approximate cost of services:
$9,000.00
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Company Response

Good day Christopher Salvatore

We appreciate your feedback with our company. Constructive criticism is necessary for growth and prosperity. However, what is not constructive is your lack of communication and understanding. People make business, business doesn't make people. We understand your urgency and concerns but events happen and you may have to adjust. In such a dark time in everyone's life, one drop of Paint doesn't equate to a life. Death is not an excuse but a tragedy causing drastic changes in everyday life including work or business. Your disillusional egocentric comments show a sense of insensitivity. To clarify, We worked on ur house of 3200sqft to be painted in 2-3 days. Typically it takes 5 days to paint a house that size based on the many homes we've painted. If you read the contract clearly, it states 3 days or more for your property. Basil did come back a week after to tape and mud your garage. To my knowledge, you have spoken to him throughout to facilitate a time to come back based on the weather change and work schedule. We removed our equipment from your house solely out of respect. We understand you were moving in with a toddler and pregnant wife and felt it was necessary to remove harmful items from the house. Basil did not take on additional work while he was grieving. Plus my crew worked 36 hrs straight to meet your needs and was met by passive aggressive prejudice by your family. All in all, your wife was impressed with the end result. Job was completed in 4-5 days. The garage was a free addition to compensate for the additional days, and not apart of the contract nor work. You were technically still under 1 year warranty with us and any issues around the house should be informed to us. Unfortunately, because you have tried to resolve it yourself, your warranty is null and void as of now. Also the " don't be fooled by the reviews" comment is disingenuous, and offensive to all our previous clients and their honesty. We have tried to contact you to resolve your concerns but no avail. Please don't be afraid to give us a call in order for us to find a happy medium.
All the best...

Gynelle
Owner/ Prince of Paint

Private User
Private User
Private User reviews Niagara Falls, ON
10/10

Great experience.

Basil and Gynelle were both wonderful to deal with and very professional and experienced. Right from the estimate through to the finished product, the job went smoothly. I'd definitely recommend Prince of Paint without reservation.

Approximate cost of services:
$2,700.00
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Company Response

We thank you for your review. We are happy you enjoyed process and transition. We would love to work with you again in the future.

Gynelle & Basil
Prince of Paint

Rob in Toronto
Rob in Toronto
1 review Grimsby, ON
10/10

Drywall

We hired Basil to tape and finish and prime drywall in our basement. He did a great job, showed up when he said he would and finished when he said he would.

We were under some time pressure to get the job done and he fit us in, price was reasonable

Highly recommended

Approximate cost of services:
$1,200.00
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Company Response

Thank you for the great review ...looking forward to working with you again

Private User
Private User
Private User reviews St. Catharines, ON
10/10

Basement Reno

Very happy with the work, Basil came in and we talked about the job and he did over and above my Expectations. will be looking to work with him in the future. Thank you again !!

Approximate cost of services:
$2,200.00
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Company Response

You're very welcome. We are thankful to execute and bring to life your vision. We appreciate your business.

Basil & Gynelle
Prince of Paint

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Prince Of Paint

Prince of Paint is a small family own licensed business focused on providing superior quality for fair prices to residents and business owners of Southern Ontario. We specialize in interior & exterior painting, stucco removal, and drywall repair. Call or email today for a free estimate.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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