- Approximate cost of services:
- $3,946.00
- Company Response
We thank you kindly for your review and trusting us with your property. We're eager to work with you again.
Sincerely
- Gynelle
We thank you kindly for your review and trusting us with your property. We're eager to work with you again.
Sincerely
- Gynelle
Even the small jobs get respect
No problem
We thank you for the feedback !!!!
We thank you for the feedback and review
We thank you kindly for your honest review. We will use this criticism to make drastic changes un our procedures. We apologize for all mishaps or mistakes you have endured with one of our contractors. This is not a reflection of what we stand for and we hope to prove that to you in the near future.
Remove stucco and plaster walls/ceilings
Thank you for the great review
Greatly appreciated
We are happy to make your home look spectacular ...
Courteous of
The Princes of paint ...!
Thank you Fran & Jeanette.
It was a treat meeting such wonderful people. See you very soon.
Gynelle & Basil
Overpromised and Underdelivered
Good day Christopher Salvatore
We appreciate your feedback with our company. Constructive criticism is necessary for growth and prosperity. However, what is not constructive is your lack of communication and understanding. People make business, business doesn't make people. We understand your urgency and concerns but events happen and you may have to adjust. In such a dark time in everyone's life, one drop of Paint doesn't equate to a life. Death is not an excuse but a tragedy causing drastic changes in everyday life including work or business. Your disillusional egocentric comments show a sense of insensitivity. To clarify, We worked on ur house of 3200sqft to be painted in 2-3 days. Typically it takes 5 days to paint a house that size based on the many homes we've painted. If you read the contract clearly, it states 3 days or more for your property. Basil did come back a week after to tape and mud your garage. To my knowledge, you have spoken to him throughout to facilitate a time to come back based on the weather change and work schedule. We removed our equipment from your house solely out of respect. We understand you were moving in with a toddler and pregnant wife and felt it was necessary to remove harmful items from the house. Basil did not take on additional work while he was grieving. Plus my crew worked 36 hrs straight to meet your needs and was met by passive aggressive prejudice by your family. All in all, your wife was impressed with the end result. Job was completed in 4-5 days. The garage was a free addition to compensate for the additional days, and not apart of the contract nor work. You were technically still under 1 year warranty with us and any issues around the house should be informed to us. Unfortunately, because you have tried to resolve it yourself, your warranty is null and void as of now. Also the " don't be fooled by the reviews" comment is disingenuous, and offensive to all our previous clients and their honesty. We have tried to contact you to resolve your concerns but no avail. Please don't be afraid to give us a call in order for us to find a happy medium.
All the best...
Gynelle
Owner/ Prince of Paint
We thank you for your review. We are happy you enjoyed process and transition. We would love to work with you again in the future.
Gynelle & Basil
Prince of Paint
Thank you for the great review ...looking forward to working with you again
You're very welcome. We are thankful to execute and bring to life your vision. We appreciate your business.
Basil & Gynelle
Prince of Paint