MST Interiors

TL;DR: Major issues with the shower glass installation required replacement by another company within a month of project completion. Mujo defends poor workmanship and blames the client when issues are pointed out. Would not rehire. // Did the job get done? Almost. Would I recommend this company to anyone I know? No. Here's why... PROS: (1) The tiling work is well done. (2) Mujo has bath and tile stores he can recommend where they have lots of selection. (3) Mujo picks up the tile. (4) The team works neatly. // CONS (not an exhaustive list): (1) Prior to the reno, my tiles were flush with the hardwood floor so no transition metal was needed. Post-reno I have a transition piece. (2) Mujo does not have the skill to install glass showers and yet did not subcontract it out. Absolutely do not allow them to install glass - the caulking is atrocious, it permanently discoloured my marble, and the brackets are placed entirely wrong. There were half-inch gaps on either side of both shower doors and the doors were not aligned with the adjacent panel. Within a month of completion, I had a glass installer replace one of the glass panels and the shower doors in both bathrooms (before and after photos attached). Two separate glass companies have seen the work and noted that they've never seen anything like it. (3) Every single minute detail must be in the SOW otherwise Mujo will say he does not remember discussing it and blame the client. For example, during quotation I mentioned to Mujo (and all other contractors) that the exhaust fan must be on its own switch. On four separate occasions after that I made clear which light switch should control which lights / exhaust fan (including a drawn diagram), it was still a point that I had to insist be done correctly. He tried to tell me that I did not mention that additional wiring would be necessary. I am not an electrician; as the client I provide the requirements and expect the general contractor to identify the solution and quote accordingly. Additionally, my original shower had a tiled ceiling and when I noticed the new shower did not, Mujo said it would be an additional cost because it was not explicitly stated in the SOW. Hence why I recommend putting every single seemingly obvious thing in the SOW. (4) Mujo proceeds with work without verifying with the client. For example, reducing a bulkhead was part of the quote. He closed up the bulkhead without reducing it nor discussing the change with the client first. I highly recommend having daily discussions with him about the plan for the day if you do hire this company to avoid repeat work and additional costs. (5) The quote included a "detailed clean" which did not happen...at all. Not only were all of the bathroom surfaces still dusty, but there was a black patch of grime on the door where the contractors had repeatedly touched. While not a big deal, it should not be in the quote if it isn't going to happen.
(6) Mujo defends substandard work and speaks to the client in ways that are disrespectful. There is a level of professionalism and ownership that is completely lacking. // IN SUMMARY, do not recommend. I have had several major renovations done in multiple properties and there are fundamental pieces, both in quality of work and customer service, that I cannot overlook and would not recommend for anyone else.

Working w MST Interiors has been a dream. Professional, friendly, went above and beyond the scope of the work for complete customer satisfaction. Would highly recommend and will rehire for future projects. Thank you Mujo!

Hire Mujo. Put simply, he is a rare find in this business. Thorough, thoughtful, a perfectionist and easy to work with. He goes above and beyond to make sure that you're happy with the completed project and takes a real sense of pride in his work. My project was a complete condo overhaul from ceilings to floor and he managed the renovation beautifully and his trades did incredible work. I couldn't be happier with the experience. Thanks again Mujo!

After an issue with another contractor, I needed a demo of my kitchen urgently in order to proceed with the rest of my kitchen renovation. Mujo responded quickly to my request and was able to provide me an estimate and timeline that met my needs. In every interaction Mujo was kind, responsive, and very professional. I appreciated the care the team took with the job to make sure I was happy with the results. Done and time and on budget! I will use MST again in the future if a have a need and I cant recommend them enough!

Mujo and his team did an A+ job with our second floor reno which included gutting a bathroom, moving walls, custom closets etc. Right off the bat, we appreciated Mujo's detailed contract and payment schedule. MST delivered quality work and craftsmanship done on time with professional and friendly communication throughout the project. We hope to work with his team again in the future!

MTS Interiors are exemplary. Professional, flexible, on-time and on agreed upon budget. Having worked with many contracting companies in the past, I can confidently say that MTS was a breath of fresh air. As a whole, MTS's trades were extremely competent. Our family could not have been happier with the process or the final results. Highest recommendation possible.

MST Interiors undertook a complete interior home renovation phased over 2 seasons all while our family lived in the home. By phasing the 3 washrooms and kitchen, we were able to carry on living in the home due to MST professional execution. Team was always courteous and kept us informed of upcoming schedule and if it would affect power or electrical shutdowns. Daily housekeeping and organized material delivery and storage meant our house and garage was clean and organized. The work was performed with exceptional quality and they were helpful with implement design changes due to site conditions.

Staff were friendly and courteous to my family and my golden retriever Cashew couldnt wait to see them every work day

We hired MST to do a significant portion of our kitchen renovation and were extremely happy with the results.

From the start, we were provided with a detailed quote for the work in a timely manner. The work started and finished on time which which kept the project on schedule. There were no additional charges despite the guys doing some out-of-scope things that helped get the project to the finish line. The site was left clean and tidy at the end of the day which was well appreciated since we did not move out for the renovation.

Above all that, Mujo is an excellent person to deal with. It's no fun to live in a house without a kitchen for several weeks, and we greatly appreciate all his efforts to guide us through the process. I would not hesitate to hire MST again or to recommend them to anyone.

Mujo and his team gutted the master and renovated the guest bathroom. He was super accommodating and easy to work with! Communication was A one. I chose the materials and he guided me on the way. Very reasonable and a great job done. I highly recommend MST interiors.

Mujo and his team just finished renovating our main floor and a bathroom on our second floor and I can’t say enough good things about them and their work. Everything was done and time and to spec. Anytime I had a question or concern Mujo was right there with help and an answer. The job was scheduled for 6 weeks and was right on time. The scope of work was outlined clearly at the beginning of the project and anytime something was changed the costs were discussed clearly and fairly and reflected accurately in the final bill. I have already passed on his info to a few friends and will gladly refer more. Don’t hesitate book now !