We were so excited to have our bathroom renovated. The process and schedule that they follow appeared to be the least invasive and most efficient. Having a house that is over 100 years old meant we were overdue to replace the old clawfoot cast iron tub. Unfortunately the owner did not come out to take the measurements and the shower stall is very small. We had to pay extra to have a custom made glass enclosure installed. Well, that delayed the completion date by a week. The shower stall is so small, I have to stand sideways in it. The owner, Yoni, did state that it was on him, but that was the end of it. The worker, Fitzy, seemed like a nice guy. He worked late every day and cane in on the weekend to make sure the job was done. Unfortunately, I cannot recommend them.
- Approximate cost of services:
- $19,000.00
- Company Response
Hi there Kirk,
Thank you for your kind words for Fitsy, we'll make sure to pass along the message. In terms of the size of your shower, Yoni did inform you prior to the commencement of your renovation that it would be small in size and we were given the go-ahead to continue - we're sorry to hear that it did not meet your expectations. In regards to your custom glass enclosure, our Terms and Conditions state "Should you choose to install a custom glass enclosure, your shower will be without a door for a minimum of one to a maximum of three weeks after the tiling." Please feel free to review your copy of the document. We appreciate your review and we wish you all the best.