If you want a company that gets epoxy on everything (hardwood floor, door handles, walls, driveway, doors, trim, baseboards), making sure the finished product is blistering, bubbling and covered with debris, only to have them redo it and have it look marginally better, this is the company to use! On top of the incredibly poor work, they also managed to hit one of our vehicles with their truck door.
Getting a hold of somebody initially was easy (it's all about the sale!). Getting a hold of somebody after the work was done to fix the mess was near impossible. They didn't seem to feel that the sharp three dimensional debris embedded in the epoxy was an issue worthy of their time, and neither was the shoddy quality of the installation. During the initial consultation, we were told an inspection would be done the day after the floor was completed, this never happened.
Initially the full flake was recommended as the floor seemed to be too bad to have a smooth finish. After the floor was sanded and cleaned up, the installer indicated that a smooth finish was possible. After the first coat of epoxy was done and the imperfections were pointed out, we were told that the second coat would cover all that and a smooth finish would be the end result. This was not the case. The fact that we changed our minds from full flake to smooth finish is not a reason to provide a poor quality finish. We were expecting a warehouse floor style finish and we certainly didn't get it!
- Approximate cost of services:
- $3,500.00