COAT Systems Inc

I had epoxy flooring done last year in June/july. There were delays in getting installed but finally the work was completed. The epoxy has not been a year in and it has cracks and area that pose a hazard to people tripping. I have called them numerous times, sent e-mails with pictures, sent text messages with pictures for a number of weeks now and no one has had the courtesy to call me back, to schedule a review of the issues and book a time to repair. I spoke the main rep who told me they are really busy and to contact the office and e-mail the office. I contact the office and leave messages and no one responds. I finally get a person who picks up and says he is an answering service but assures me someone will call me back that day or next date and no one has called. I would not recommend!

Our floor was complete promptly and payment was taken quite quickly.

Within two weeks our brand new garage floors had multiple water damages, unable to drive a vehicle into the garage without leaving marks, immediate damage if walking on it.

The company continues to push off warranty work. They did not complete the epoxy coat properly and we are now out $8000. After three months of waiting for the floors to be corrected we will have to move forward with a lawyer.

If I could give the team 10 start, I would!
They did their job flawlessly, on time.
Very friendly team, they walked me through the process and made improvements to what I had in mind,
Everything worked out pretty good at the end

The crew was meticulous and paid such close attention to all the little details. Everyone were very responsive to any questions I had. I'm looking forward to enjoying my new garage floor for many years to come! I would highly recommend Coat Systems

We did epoxy flooring for our factory.
Tony was helpful, knowlegable, & on time for the quote. The 3 different employees were very friendly and aswered any of my questions I had. They worked hard and even stayed super late in order to get most of the job finished which didn't bother me one bit. They apologized for having to work later to get it done. They communicated up front and all went smoothly. Really liked how it turned out. Would recommend to any of my family and friends

This company has got to be the worst company we have ever used for quality service. We had them epoxy our floors and they did a terrible job. No preparation was done at all and it was cracking within a week. Would not even send someone to see the horrible job when we asked for a Manager or Supervisor. They took our $3,500 cash and laughed all the way to the bank. DO NOT RECOMMEND!!!

I went with Coat Systems after many good reviews but had a very bad experience. I met up with Tony to see if he can match the color I needed for my floor but there were limited color selections. He said he needs to order color boards to make two samples for me and I would have to leave $1000 deposit. I left the deposit and waited a week for the samples. The sample colors did not match, and I called Tony and left a message asking for my deposit back minus the cost to create the samples. I received no answer, next time I called Tony his phone number was disconnected. I called Coat Systems directly 5 times and explained the situation. The person named Shady I spoke too said a supervisor will call me back. A month later I have never received a call to set this straight. Be careful with this company and do NOT leave a large deposit as you will most likely NOT get it back.

These guys did the bad job in summer 2021. I asked Tony to come to look and take care of our concerns and despite of multiple attempts and promises, he never came to look the work. I put a bad review based on my experience.
Recently Tony contacted me and offered he will fix the problem but first remove the negative review. I told once you fix the issue, only then I will remove the negative review. He did not agree and started using foul languages. I have blocked his number. I have everything in my records.
Dont ever use this company!

Thanks to Tony for taking care of the issues in the project. He was responsive the whole time and helpful the garage looks fantastic

I highly recommend this team they were cordial and pleasant. The job went smooth and turned out beautifully. I was very happy with the work