I had an air conditioning compressor seize up around Canada Day weekend. Was 25 degrees in my home. My son called Jason Navarra at Ambitech based on online reviews, as "my a/c guy" is retired. Jason arrived at my home exactly on time at 5 p.m. (also gave a heads up call that he was on time and on the way). Jason was very professional, personal and straight forward. We discussed several available options ( and pricing / warranty levels). There was zero pressure. This was very refreshing. We agreed on a unit and Jason pushed us in for the day after the next business day.
Install day Jason kept in me "in the loop" for timing, so I did not have to leave work early and no one be here. The install team had just come from installing a furnace (was 30 degrees C out). The installers ( Norm & Justin) were professional, courtesy, knowledgeable and answered all my questions. They even offered up suggestions & explained some things with the new unit. It was around "the heat of the day" however Norm & Justin were super efficient and the teamwork was totally in sync. They left my home clean, made sure everything worked & asked if I had any further questions before they left. Jason also came by on that day and spent any time I required to make sure I was 110 % satisfied. Even though he has many calls with the heat wave.
I cannot say enough good things of this team and the service provided. In a world where customer service is non existent, these guys knocked it out of the park !!!
Kudos to Jason, Norm & Justin !!