Poor Quality , Service & Warranty
I am extremely dissapointed in the service i have received from Nordik. I had initially purchased my patio door from QSI and from day 1 there were issues with door and install. When Nordik bought out QSI they took over and i am still dealing with the same issues 4 years later. The damage it has caused and the stress i have gone through is sickening. I have had over 10 tech visits , 2 visits from the manager "Kevin" and i still have water coming into my home. Kevin promised on his last visit that if it leaked again they would replace the door and even provided me with his personal cell #. To date, my calls and emails have not been returned and i am still dealing with the emotional stress of it all.
- Approximate cost of services:
- $3,500.00
- Company Response
Hello Irene, sorry to hear you are having trouble with the door, we'll be sure to follow up and do what we can to resolve that for you.