Customer service and quality of product and workmanship.
After the first winter we noticed the piece on top of the gate needed to be replaced. Since it was less than 10 months since the job was done we thought Fencescape would honour their job. We realize that pressure treated wood can split over time, but it has been less than 10 months. This could not have been a quality piece of wood when they attached it. My husband contacted Fencescape and they want $120 to replace the one board. After seeing the picture we sent to them, Patrick agreed to replace it with no charge.
- Approximate cost of services:
- $2,938.00