Quick to come but ZERO support when there are problems.
Rinchin and his crew were quick to come and asses my Issue. Our gutters froze and over flowed in the winter. Rinchin said we needed larger eaves and downspouts. I asked if that would cure our issue and he said absolutely. After our first snowfall there were issues but I thought it could be just a fluke. After the second I knew there were problems. I phoned Rincin and he said he couldn't come until spring. I asked him to come just to see what was happening. He said not til spring. The last snowfall (before the big storm) I called to say that we were unhappy and something needed to be done. I did not even receive a response. Since then I have called multiple times but my calls have been ignored. In the past week we got a heavy dumping and the eaves overflowed (again) the downspouts are rock solid with ice and the water is backing up into the soffit and leaking from there. I think the attached photos speak for themselves. We paid in cash but thank heaven I saved the security camera footage to prove who did the job. I am a senior with MS and need a cane to get around and am quite saddened to be taken advantage of in this way. If you are considering eave work this is a company I would avoid. I wish I had.
- Approximate cost of services:
- $500.00
- Company Response
Hello, I was out of country for more than two months had family issues, couldn't come to see you, if possible could you please contact to this number 647-723-9330, I m sincerely apologize for delayed respond, thanks for understanding