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HomeStars  >  Concrete Contractors in Vaughan  >  Stay Dry Waterproofing (A Division Of - DOMAR GROUP INC.)  >  Water proofing, underpin, and concrete driveway
Robert Wang from Toronto
Robert Wang from Toronto
7 reviews East York, ON
9/10

Water proofing, underpin, and concrete driveway

Update:
After many request and phone calls, Domar eventually did come and finished all the requested job. In addition, after going through now some time, the quality of the work with weather/elements has shown to be very good. There are stress relief cuts in the concrete, and that is required. There are no other cracks given Toronto winter. As a result, I have upgraded my review to 9/10. I only wish the company can be responding to remaining work in adequate amount of time.

After doing a number of research, we decided to go with Domar Group due to their quality of work. We had an older house, so we wanted to do both water proofing as well as concrete paving of a shared driveway. At the pre-sale stage and work stage, Stefano was very quick to reply, coordinated well with our neighbor, and completed work in a reasonable time due to complication that arose.
The reason the cost/time was higher than initial estimation was due to finding out that the house needed better underpinning support, and we agreed with Mr. Manno's assessment with additional work.
Overall, Domar's group made what could be a more complicated situation easier to deal for a home owner, completed what is necessary and important, and did the job well.
The one issue we had with the team is that the majority of work is done by sub-contractors who are quite busy. So after the work was completed, there was some minor details that needed touch up. However, almost 3 months of waiting with repeated call to Stefano with many promises, that portion of the work has not been completed. Because of this, I am hesitant to provide an outstanding rating as for referring this team to another friend, and I would suggest unless you are completely satisfied with 100% of the work, withhold amount back until the work is done.
My dad (close to 80) is a very trustworthy person and paid all funds so I feel he is being taken advantage of eventhough Domar does advertise on good post-work support.

Approximate cost of services:
$30,000.00
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Company Response

Hello Robert,

Update: Thank you for updating your review. One thing with Domar is that we always aim for quality.

We appreciate your business, and are sorry to hear that you have felt wrong done. We do our best to keep our promises and serve our customers how we wish to be treated. We do not plan to take advantage of anyone, and any issues will be rectified by us. With the winter approaching we are working tirelessly to close off the season well, and preparing to get back to your job first thing in the spring.

Domar Group Inc.