3 reviews Mississauga, ON Joined 2016/05/24

4/10

Plumbing review in Mississauga

04/12/2024

Very pleasant to deal with but I found them very expensive. The work by the plumber took less than two hours so their fee was over $500 an hour. I did sign the agreement before they did the work, however, I was under pressure to get the job done because the walls in my shower had been removed already and I did not have the luxury of getting other quotes. I paid the invoice but feel that it was very expensive.

Job Price

Approximate cost of services:: $1,000.00

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Company Response

Thank you for taking the time to share your feedback, Ellen.

While we can understand that the cost of plumbing is expensive, we can assure you that our prices are in line with the current industry standards and other reputable premium plumbing companies of a similar caliber to Drain King. There is always going to be someone who is more or less expensive, but we cannot be compared to a handy person or one-man show who does not offer warranties and is less reputable. Furthermore, it is important to note that higher prices are not specific to our company as everything in the world today has increased and is much more expensive than a few years ago.

In regards to the time taken to conduct the work, the technician was on-site during the initial appointment for just over 3 hours, during the second appointment, he was on-site for 2 1/2 hours, resulting in a total of just over 5 1/2 hours for this job. We do not charge hourly to ensure that if a job takes longer than expected or unexpected issues arise that our customers are not charged for the additional time. We charge flat rates for the work that is required. This estimate was provided to you as a free no-obligation estimate with no pressure to proceed with the work. It was your choice to proceed with the work and its costs. Had you decided not to proceed there would have been no charge to you. Had you not felt confident in the quote provided we would have been happy to look into what we could offer you.

We are always happy to discuss any concerns and work with you to find a satisfactory and realistic solution. We hope to have the opportunity to work with you again in the future.

- Drain King Plumbers Team

More about Drain King Plumbers

At Drain King Plumbers, every customers needs are important. Our promise is to focus on your satisfaction and provide you with the solution that best fits your needs.

Drain King Plumbers -

Some of our Services include: Plumbing Repairs and Drain Service, Water Service Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains/Sewers, High Pressure Water Jetting/Power Flushing, Trenchless Technology, Water Purification, Backwater Valve and Sump Pump, Waterproofing & Storm Drainage
We service locations near you:
Toronto, North York, Scarborough, Etobicoke, Brampton, Mississauga, York Region, & Durham Region

Drain King Plumbers gets the job done right, the first time. Always on-time, we work quickly and efficiently to make the experience as painless as possible. You can always count of us 24/7! You never have to clean up after a Drain King Technician, we will leave the work area as clean, or cleaner!

Call the go-to plumbing experts at Drain King Now! 416-661-KING(5464)

Same Price, Any Time, Any Day: No suprises or unexpected bills. Our flat rate pricing means no additional charges on evenings, weekends, and holidays.

At Drain King Plumbers, we believe that providing quality service at reasonable flat-rate prices give Toronto homeowners the confidence they need to make the right choice.

Drain King Plumbers are experts at:
* Basement Flood Prevention
* Sewer Back-up/Flooded Basement
* Backwater Valve Installation
* Sump Pump and Sewage Pumps
Drain & Sewer Specialists:
* Drain Camera Inspection
* Drain Snaking
* Drain Cleaning
* Hydro-flushing/scrubbing/Jetting (high pressure water drain cleaning clears blockages and restores your pipe to near new condition)
* No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto or Greater Toronto Area? Call us at 416-661-KING(5464). Trust the plumbing and drain company people rely on. Call Drain King Plumbers! your satisfaction is always guaranteed!
PLUMBING & DRAIN SERVICES
* Emergency Services: In a home plumbing emergency, you can count on Drain King Plumbers. With one simple phone call, you can significantly reduce stress and property damage that a sudden plumbing or drain issue can cause.
* Trenchless Pipe Repair: Call us before you decide to tear up your basement or landscaping! Our Trenchless methods could save you tens of thousands of dollars! We use quick, easy, reliable and permanent trenchless repair methods.
* Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners. Not to worry, Drain King Plumbers is right around the corner!
* Water Heater Replace/Repair: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines.
* Water Softeners & Filters: With whole-house or under counter water softening/filtration equipment installed by Drain King, you know your water is safe.
* Sump Pump & Battery Backup Systems: A sump pump keeps your basement dry and mold free, but occasionally it can malfunction or become overwhelmed. Get a battery backup for peace of mind in the next heavy rainstorm.
* Clogged Toilet Repair: Does your toilet clog or overflow? Be sure to fix the clog before it becomes a serious problem that can cause water damage and mold.
* Clogged Shower Repair: Is your shower slow draining? Have no fear! Drain King is here!
* Clogged Drain Repair: Clogged drains rarely get better on their own. Dont wait until is becomes a bigger issue! Call Now! 416-661-KING(5464)
* Frozen Pipe/Drain Repair: Is water gushing out of your ceiling or wall? It could be a burst pipe! Call us right away - to make the problem go away!
Drain King Plumbers - where every customer gets the Royal Treatment!
416-661-KING(5464)
www.drainkingplumbers.ca
info@drainkingplumbers.ca

CATEGORIES: Plumbing, Drain Services, and Drainage Contractors
SERVICES: Plumbing & Drain Services, Repair & Installation, and Drainage Contractors
BRANDS: At Drain King Plumbers, we pride ourselves in providing top-notch customer service. Customer satisfaction is our main focus. Rest assured, at Drain King you will always receive the royal treatment!
SPECIALITIES: Providing a long lasting, affordable, and memorable plumbing repair experience!
WEBSITE: http://www.drainkingplumbers.ca

NUMBER OF EMPLOYEES: 15
RETURN POLICY: At Drain King Plumbers, your satisfaction is always guaranteed!
PAYMENT METHOD: Credit, Debit, Cash, Cheque, E-Transfer, Apple Pay
LICENSES: Licensed Sump Pump Installer, Licensed Back-Water Valve Installer. All required licenses.
MEMBERSHIPS: Memberships Available
LIABILITY INSURANCE: Yes
WORKERS COMPENSATION: Yes
PROJECT MINIMUM: No job is too little for Drain King Plumbers! Big or Small, we do it all!
BONDED: Yes
PROJECT RATE: Free Estimates! We will dispatch a friendly and trained technician and provide a written estimate!
WRITTEN CONTRACT: Yes
WARRANTY TERMS: Drain King Plumbers will always provide a written guarantee stated on the invoice!

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.3 10 (330 reviews)

1 review Mississauga, ON Joined 2024/04/09

10/10

Kitchen faucet repair

04/09/2024

Consultants and Technician were very polite and understanding. Waited until I was ready to get job done.
The faucet is fixed. I will definitely use Drain king again. EXCEPTIONAL CUSTOMER SERVICE.

Approximate cost of services:: $342.00

We are ecstatic to read about your positive experience with our company. Thank you for recognizing our exceptional customer service, as well as, our polite and understanding technician. Don't hesitate to reach out to us in the future for any plumbing services! 😊

k moon in North york

5 reviews Vaughan, ON Joined 2011/03/08

Very happy!

Vaughan

04/05/2024

When my sink was not draining properly again, I called around several plumbing companies. I decided on Drain King to come and assess the problem and provide a quote, mainly because they assured me that there is no charge for this visit even if I don't go ahead with them.

Jonathan came on time and explained everything very thoroughly and clearly. Since this same problem had occurred last year (my handyman used a 15ft snake) he offered me two solutions: One was to use a 40ft snake which would reach the stack inside the wall this time and the other was to use a snake along with a power wash. Of course the second option would be more sure proof but also a lot more expansive. I decided to try the cheaper option first. Jonathan was very organized and diligent in providing this service. He explained each step of the way. In the end, we were both elated that it worked. He cleaned the area and even tighten the loose joints under the sink which was causing a leak.
I am very thankful for his work and I would definitely consider hiring this company for any future plumbing needs.

Approximate cost of services:: $350.00

We appreciate your recommendation of our company. We are extremely grateful for your positive feedback and sharing of your experience with us. We are pleased to hear that Jonathan was thorough, clear, very organized, and diligent in providing service to you. Please feel free to reach out to us anytime in the future if you require any plumbing services or upgrades. 😊

Private User

Private User reviews Oakville, ON Joined 2024/04/02

Toilet clog/slow flush

Plumbing review in Oakville

04/02/2024

Fast, efficient and effective service. Service man was professional, fast and friendly.

I would recommend and use again

Approximate cost of services:: $270.00

We are grateful for your 10-star rating and positive feedback! Thank you for your recommendation, it really means a lot to us! Don't hesitate to reach out in the future 😊

Private User reviews Old Toronto, ON Joined 2012/11/21

fine new faucet

Plumbing review in Old Toronto

04/01/2024

Leaking old faucet. Installation needed new valves, as well. Benjamin was pleasant and efficient. No complaints.

Approximate cost of services:: $1,100.00

Thank you so much for taking the time to share about your experience with Benjamin. We are pleased to hear that he was pleasant and efficient. Feel free to call us anytime in the future if you require any other plumbing or drain services! 😊

Private User reviews Old Toronto, ON Joined 2024/03/26

Plumbing issues

03/26/2024

I chose this company randomly from the internet. It was a Sunday and my sons home was not in their usual district. Within minutes of speaking with the office I was assured that a plumber could come the extra distance. We a phone call 29 minutes that Jordan was on his way.
When he arrived his appointment was to instal a new toilet but I also asked him if he had time unclog a washroom sink and install a nee washroom tap . Without hesitation, he agreed to repair everything.
Jordan was professional, worked efficiently, and was aware of water on hardwood floors and cleaned it up. He removed the old toilet and all packaging from the installations. He was pleasant, explained things thoroughly and all in all it was pleasure having him in our home. I have already recommended the company to a friend

Thank you for choosing Drain King Plumbers! We are so pleased to hear that Jordan was able to resolve the issue you called us about and additional issues as well. He will be so happy to hear your kind feedback. We extremely grateful for your recommendation! Feel free to reach out to us anytime in the future. 😊

Toilet water valve replacement

Toilet water valve leaked and needed replacing. Jordan was excellent - extremely professional, courteous, and was very careful to explain the issue, test it thoroughly, and was very transparent throughout about what was happening, what the options were, and what cost would be.

Approximate cost of services:: $777.00

Thank you for sharing your experience with us. We appreciate your kind words about Jordan. Feel free to reach out to us anytime in the future! 😊

Private User reviews Old Toronto, ON Joined 2024/03/22

Basement drain overflow

Drain Services review in Old Toronto

03/22/2024

Top notch service from start to finish. Had an overflow in my basement
bathroom floor cleanout drain. Jonathan and Volodymyr was quick to
analyze and rectify the issue. After some digging, Volodymyr found the
sewage drain had separated and decayed over the years. He rebuilt the
drain the same day. They are knowledgeable and efficient.
Highly recommend! Thanks again to the Whole Team at Drain King
Plumbers.

Approximate cost of services:: $3,200.00

Thank you for taking the time to share your experience with us. We are happy to hear that we could provide you with top-notch service. We appreciate your recognition of Jonathan and Volodymyr. We are extremely grateful for your recognition and encourage you to contact us in the future if you need any other plumbing or drain services! 😊

Grace from Etobicoke

3 reviews Etobicoke, ON Joined 2013/02/09

9/10

Dripping pipe and leaking shower fixture

Plumbing review in Etobicoke

Both leaks were fixed to our satisfaction and a new cartridge was installed for the shower faucet. However, we did find the price a bit too high

Approximate cost of services:: $1,300.00

Thank you, Grace, for your 9-star rating and positive feedback! We are pleased to hear that the work was resolved to your satisfaction. We appreciate you sharing your concerns regarding our pricing.

While we understand that the cost of plumbing is expensive, we can assure you that our prices are in line with the industry standards and other reputable premium plumbing companies of a similar caliber to us. We do offer free estimates so that our customers have a choice to proceed or not.

We hope you can understand that the pricing structure is not specific to our company. We will still forward your feedback to our Service Manager to review.

Feel free to reach out anytime to us at (416) 661-5464 anytime to discuss further.

R. A.

2 reviews Old Toronto, ON Joined 2024/03/20

Bathroom

Bathroom Renovation review in Old Toronto

03/20/2024

Both showers were leaking and the main toilet running constantly. The technician informed us what the job would be cost wise and if there might be some increases if necessary. He has done a great job and very clean work. We are very pleased with the work done

Approximate cost of services:: $4,000.00

We are grateful for your kind words about our technician. We are pleased to hear the work was done well and in a very clean manner. Please feel free to reach out anytime in the future 😊

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Drain King Plumbers

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