Getting an estimate for a Plumbing Job
I recently posted a request on Homestars for a plumbing estimate & one of the respondents was Drain King. We have subsequently had a friend do the necessary work but the customer service provided by Drain King impressed me so much that I am letting other prospective clients know how great these folks are. It is often quite a challenge not only to find qualified but also customer driven tradespeople who have a good work ethic. Here is why I was so impressed with them:
*they responded quickly to my request & set up an in-home visit at my convenience
*provided the name & photo of the plumber who would be arriving
*provided a link to my phone so I could follow his progress to my home
*he put covers over his boots on entry to the house
*surveyed the area, explained exactly what he would need to do
*provided an estimate prior to leaving & a follow-up email estimate
*office staff Kailee & Kathleen & plumber Benjamin were professional, responsive to my timeline & just very nice folks to deal with. It was a pleasure to deal with them. I will not hesitate to contact them should I have further plumbing needs.
Sandy M.
- Approximate cost of services:
- $1,600.00
- Company Response
Thank you so much, Sandy, for taking the time to share your experience with Drain King. We truly appreciate your kind words and are grateful for the opportunity to assist you. Your recognition of our customer service is highly valued by our team. It was an absolute pleasure interacting with you. We are delighted to hear we will be your go-to plumbing company if any issues arise in the future. Feel free to reach out any time, day or night, as we are always happy to assist! 😊
- Drain King Plumbers Team