I had them replace piping in my basement a few months ago. I had another plumber come over to replace my water meter (separate issue) and when they saw the plumbing that drain king did he wasn't very impressed. He ended up having to replace a part which he said wasn't put in properly. He said it probably wouldn't have been an issue for years but it was still not done properly.
When I told drain king about this, they gave me a lifelong membership which includes some benefits that I don't recall at the time being. Overall I'd give them a 6/10. The work was expensive and parts of it weren't done properly. I hesitate to recommend them but with the lifelong membership I have used them since without issue. When they did mess up they acknowledged the mistake and did their best to offer compensation in the form of the membership.
- Approximate cost of services:
- $700.00
- Company Response
Thank you George for your 5-star rating and honest review. We are sad that we could not provide you with a 10-star experience during your first appointment, but we are glad to hear that since then you have not had an issue with our company and services. We hope we can continue to show you our excellent services and hopefully provide that 10-star experience in the future. If you have any questions about the membership and its benefits, please feel free to reach out to us anytime and we'd be happy to go over it with you. We look forward to working with you in the future, please don't hesitate to call us 😊
- Drain King Plumbers