HVAC Outsource/Ness Pure

Professional and courteous and fairly priced.
Pleased with the patience in explaining how to operate and install consumables for each of the products.

We just had an Aprilaire 400 model installed and connected to Nest thermostat. Very happy with the result. So far it works great. Definitely recommend this company. Thanks a lot Demitri!

There was no heat in the house and Demetri reassured me that someone would arrive shortly. In 10 mins they were here and fixed my problem. They were calm, efficient, and professional. I will recommend them to anyone!

Our water started becoming really rusty - because of our older hot water tank as we figured, so it was time to replace it. And since the water in Newmarket area is pretty hard and the previous owners took their water softener with them we decided to install that as well.

I found HVAC Outsource Ltd. here on HomeStars and reached out to see what my options are and to get a quote. Demitri was really quick to reply to my initial questions and he came to assess the space we wanted our installations to happen the same evening as we spoke. He explained what has to be done, addressed all our concerns and gave us our options for water heaters and water softeners to choose from.

The installation happened the day it was scheduled. Everything was done very professionally, the space was left just as clean as it was before. Demitri took his time to explain how to use the installed appliances, the proper maintenance, setting vacation mode etc.

Just as a side note - the water heater required a new power outlet to be installed closer to it. Demitri recommended a reasonably priced electrician for the job and arranged everything with him, so this part of the work also was taken care of by HVAC Outsource Ltd. and when they arrived the outlet was there.

That being said so far we are really happy with our new water heater and the softener, as well as the service provided by HVAC Outsorce Ltd. Would definitely recommend to anyone who's looking for competitively priced high quality work.

Demitri was very detailed and very informative right from the time I asked him for a quote and the same continued all the way until installation. Both Demitri and Tony were very meticulous in their installation of the Chlor-a-soft Water softener and pentair RO system. They did not rush and took their time to ensure it was installed correctly and nothing fails going forward. I highly recommend them

Dimitri is an upcoming home services superstar - he knows his stuff , dosen't play games or try to rip you off - i usually go through a bunch of quotes before i make a deal but i shook hands with Dimitri on his first visit (he was my 2nd quote ) - i told him what i needed and he recommended a product/s , we agreed on price and install dates and he was in and out the date we decided and gave me a fantastic product and install , work was clean , after sales service is all part of the package , i called him a couple times after the install and he came by to check and make sure everything was good - i recommended him to a few of my neighbours as well and he will do the water system in my next house/s as well - keep up the awesome work !

Dimitri was very professional and punctual. Installed it very quickly and explained everything in detail. Highly recommended.

Dimitri did a very good job. He was on time, the work was clean and he answered all my questions. I would have no hesitation to refer him to anyone.

Yesterday I had the pleasure of meeting Dimitri, who installed my water softener. He was very patient, courteous and explained everything he was doing. He even was nice enough to look at the humidifier (attached to the furnace) at my parents house (about 5 minute drive) and didn't charge me for the addition visit/work. I manage a few rental properties and Dimitri will be my new reliable HVAC/Water Softener contractor. He's easy to talk to and truthful. I have no problem recommending him to anyone!

Had a great experience from Dimitri. I initially wanted to buy a softener from an online retailer and have a plumber install it. Dimitri asked which model I was interested in, and offered a better price for the unit. The one I bought is the Fleck 5810 SXT. He arrived on time, did a great job with the installation and was very helpful with questions that I had.

He also cleaned up the work area before leaving, and didn't leave a mess behind.

I also really like how responsive he is. Some contractors are impossible to get a hold of, but Dimitri has been easily reachable and helpful in responding to my messages. I will definitely call him again for future plumbing needs.