Gotcha Covered Durham

Shutters & Blinds
Oshawa ON L1G 7J1
Write a Review
Write a Review

Recommended Professionals

99%(279 reviews)
100%(142 reviews)
99%(279 reviews)
100%(142 reviews)
HomeStars
Shutters & Blinds
Gotcha Covered Durham
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

75%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Gotcha Covered Durham

Average customer rating:
9.9 10 (63 reviews)

Sort by

D & M
D & M
1 review Bowmanville, ON
10/10

Excellent Customer Service

We chose Gotcha Covered to install California shutters in our home because of their good reviews on line.
The customer service was excellent. Sharon , who was the first person we communicated with, was friendly and helpful with explaining the process. Mike was very knowledgable and professional. The installers were as well, calling ahead to confirm arrival time and completing the job in an efficient and timely manner. The installers took the time after they were finished to inspect the shutters in case of factory blemishes. We also appreciated the after sales service and communication to see if we were happy with our purchase. Mike even returned to repair a few of our existing , older shutters for us.
Gotcha Covered offers excellent customer service and a quality product. Thank you! D & M

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

We at Gotcha Covered always strive to go above and beyond the customer service experience and we glad to see we are continuing to do so! Thank you very much for the great review and ratings that you provided us. Please spread the word!! Mike

Private User
Private User
Private User reviews Pickering, ON
10/10

Shade

After reading great reviews on Homestars, I contacted Gotcha Covered Durham about a shade for our back patio door and they did not dissapoint. I sent an inquiry through their website in the evening and received a call back within the hour. Mike came to our house to discuss our options and we ended up settling on a zebra shade. The shade was delivered and installed effciently and on time. It looks great in our home and has really completed our living room. We wouldn't hesitate to use Gotcha Covered Durham again or recommend them to others.

Approximate cost of services:
$960.00
Was this review helpful?
Company Response

Many thanks for your great review and we are glad you're appreciative of the customer service that was provided to you.

Cyndi in Orleans
Cyndi in Orleans
1 review Oshawa, ON
10/10

Blinds

Exceptional customer service. Great quality products. We bought blinds we had never seen before. Clean installation. We get a lot of compliments on the blinds. We will be buying from Mike again

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thanks for the great review provided! We do our best to provide exemplary customer service and products to all our customers. We're glad that you are appreciated of our work done for you. Mike

Louise Brown
Louise Brown
2 reviews Oshawa, ON
10/10

Shutters on bedroom windows

Mike and his team were fantastic from start to finish! Very professional, knowledgeable, efficient and an extreme pleasure to deal with! I highly recommend them to all and will be using them again in the future!

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

We are really glad that you're happy with product you bought and great customer service provided. It really turned out nice for all your rooms!! Looking forward to your next project, too!
Mike
www.gotchacovered.com/durham-east

Betty in Oshawa
Betty in Oshawa
2 reviews Oshawa, ON
10/10

Faux wood blinds

We wanted to replace all our draperies with faux wood blinds and Gotcha covered responded to my email contact immediately and provided excellent advice. Mike delivered and installed all our new blinds in the time frame he promised. They are beautiful. We would highly recommend Gotcha covered.

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Thank you very much for the great review and rating given and really appreciative of the acknowledgement of the exceptional (end to end) customer service provided to you. Hope you enjoy the window treatments for many years to come! Gotcha Covered Durham https://www.gotchacovered.com/durham-east/

Terry L
Terry L
3 reviews Toronto, ON
10/10

We had blinds installed

Mike was amazing! On time and his explanation and to what was best for us worked! I have cats and shears don't work. He recommended the best for us and we have had no problems since. Wish I had done this sooner.

Such a lovely gentlemen...and I like the fact that he is the owner / consultant and installer...he knows his business! I love dealing with a small family owned business!

I would never go anywhere else, but Mike!

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Thanks for the great review provided! We do our best to provide exemplary customer service and products to all our customers. We're glad that you are appreciated of our work done for you. Mike

Private User
Private User
Private User reviews Oshawa, ON
10/10

Blinds and shutters

I called Michael after seeing so many positive reviews on various sites and I have to add my positive review for the experience I had with Gotcha Covered Durham. Michael came out to give me a quote soon after I called to request one and then kept me informed on the progress of the order all along the way. He responded immediately to my emails or phone calls. Both Michael and Albert did an excellent job with the installation of my blinds and shutters. Michael even went above and beyond when he offered to drive out to Cobourg to install the blinds as soon as they came in even though we were still waiting for the shutters and also offered to drive out to Cobourg again to bring the shutters the day they came in so Albert could install them right away since he was already working in my area.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

We at Gotcha Covered always strive to go above and beyond the customer service experience and we glad to see we are continuing to do so! Thank you very much for the great review and ratings that you provided us. Please spread the word!! Mike

Private User
Private User
Private User reviews Toronto, ON
10/10

Window coverings- roller shades

We recently used Mike with Gotcha Covered and selected 4 new roller shades for our main floor. They look great and we are so happy with our choice and purchase. Mike was excellent from start to finish. He was very fast to respond to all inquiries/questions, accommodating and patient when we were slow to pick a fabric. We would use Mike again and highly recommend him!

Approximate cost of services:
$1,370.00
Was this review helpful?
Company Response

Thanks for your great review and ratings and we're glad that you are appreciative of the level of customer service that was provided to you recently. Hoping you will spread the word!!

Chris in Oshawa
Chris in Oshawa
11 reviews Oshawa, ON
10/10

Blinds for Basement Apartment

Mike is the best in the industry. Customer service, sales and installation! Mike provided me with blinds for my house but I decided to use Mike again as I wanted to add a touch of beauty to my basement apartment windows. Mike did not disappoint!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thanks for your great review/comments for the end to end customer service experience that was provided to you. Enjoy and hope to see you again! Mike

Tee in Maple
Tee in Maple
2 reviews Vaughan, ON
10/10

Skylight blinds

d an issue with too much sun coming to our room where we had just laid a new laminate floor and the sun was so strong and hot it warped the floor. We called Gotcha Covered and Michael came to measure and give us a quote.
Michael was friendly and efficient. The blinds we ordered came in earlier than promised and Michael installed them in a bit more time than he thought, but we realized he just wanted it to be perfect....and it is! We are thrilled!
No hesitation to recommend this company. They will work with you until you are satisfied

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

We are certainly glad of your appreciation for the service and product provided to you and I'm sure the skylight products will resolve your problems going forward. Thanks again for your great review and ratings! Mike & Sharon

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Shutters & Blinds pros in Oshawa?